I stayed there Oct. 19 - 21st, 2012 and the 6th Floor is under renovation - FYI, don't take a room on the 5th floor if you plan to sleep in. :(
The first dissappoint was at check-in. I booked my room through Hotels.com and they called the hotel to make sure the shuttle could take me back and forth to my class reunion. (7 miles away) The girl at the Front Desk told me "No" and then she got the Manager. The Manager wanted to know if I got thier name! I'm so disgusted that you have to document everything these days, no ones word is good enough.
The ceiling in my bathroom leaked. It poured water so hard and loud that it woke me up! When I called the front desk, they weren't sure if they could move me to another room because they were sold out. UGH! when they did finally move me - the commode to the new room wouldn't flush all the way.
The ice machines on Floors 5, 6 and 7 are not working.
A bottle of wine was missing and the front desk said that housekeeping thought it was empty so they threw it away!? Really? OMG!
It was one stupid incident after another.
I would NEVER recommend this Hotel to anyone, not under this management or while the rennovations are taking place.
I don't ever write bad reviews, but this place deserves it.
There are nicer places to stay. You will be dissappointed if you choose this Hotel right now.
- Official Description (provided by the hotel):
- Two miles from DFW Airport, the Embassy Suites Dallas - DFW International Airport South hotel welcomes guests to this all-suite Irving, TX hotel featuring a striking lobby with a Mediterranean-style high-rise ceiling, 10-story tropical atrium, stunning waterfall and beautiful pond with exotic fish. Relax in the comfortable master bedroom or living room, and watch a movie on one of two cable televisions. Stay connected with high-speed internet access, available for a nominal fee, a well-lit work desk, and two speaker telephones. Work out in the fully equipped Fitness Center or in the indoor pool. Enjoy the complimentary cooked-to-order breakfast every morning and complimentary beverages and snacks at the evening Managers Reception. Enjoy a delicious meal at Capistrano's, the on-site hotel restaurant. ... more less
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- Also Known As:
- Embassy Suites Dfw Airport South - Irving Hotel Irving
- Embassy Suites Irving
- Irving Embassy Suites
- Embassy Suite Irving Texas