Called for airport shuttle was told it would be about 15 mins. Called 20 mins later - told it will just be a couple of minutes. Called another 20 minutes later - the shuttle will be 20 minutes.
End up sitting in same spot for over 1 hour looking at each vehicle as it drives by. Then hotel (acting manager) then tries to create a story that the van had been and that I wasn't there.
Not a good start. Front desk attitude and response not acceptable.
- Official Description (provided by the hotel):
- The Atrium Hotel & Suites features over 100 beautifully appointed oversized guestrooms, each with more than 450 square feet of living area. The spacious two-room suites come complete with separate parlors, balconies and atrium views. The 100% Smoke Free property comes with some awesome amenities, great for the business as well as leisure traveler.Great Convenience at Unbelievable Prices:•24 hour Complimentary Shuttle to and from Airport & 3 mile radius•Indoor Heated Pool•24 Hour Fitness Center•24 Hour Business Center•24 Hour Desk Service•Guest Laundry / Valet Laundry•Atrium Bar & Lounge on Site•Gift Shop on Site•Over 10,000 Sq.Ft Meeting Pl ... more less
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- Also Known As:
- Park Inn By Radisson Dfw Airport South Hotel Irving
- Radisson Dfw South
- Radisson Hotel Irving
- Radisson Irving
- Irving Radisson