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“Close to the Airport”

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Atrium Hotel & Suites, DFW Airport South
Ranked #50 of 77 Hotels in Irving
Atlanta, Georgia
Level 6 Contributor
131 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Close to the Airport”
Reviewed May 8, 2013

Great location. Nice clean rooms. The indoor pool is a nice touch. The pool was closed but looked clean. Friendly staff. The rooms have beds with "Sleep number" technology. Made for a good nights sleep.
Will definitely stay again.
The business center was helpful for printing boarding passes and checking flight status.

  • Stayed April 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank MichelleB5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review, May 20, 2013
On behalf of the entire staff here at the Park Inn by Radisson DFW Airport South, we thank you for your compliments. We are extremely happy to know that you enjoyed your stay at the hotel, and being close to the DFW International Airport Hotel, you found the location extremely convenient.
We thank you for sharing your experience with fellow travelers, and look forward to seeing you back again at the hotel, when travel brings you to the Dallas area.
Sincerely
Sally Naidu
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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346 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
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Kempner
Level 5 Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 7, 2013

Whenever we are going to a Texas Rangers game or a Dallas Cowboys game we always stay at this hotel. The staff is always friendly and the rooms are great. Last time we stayed we were upgraded to a suite. The master bedroom bed was so comfortable and the friend we had with us said that she slept very comfortable on the fold out sofa in the other room. The only small negative thing I can say is that the bathroom was in the master bedroom so it was inconvience for our friend to use the bathroom. It would have been better if they had a door to the bathroom on each side of the room. All in all I will always stay at this hotel whenever I am up in Arlington except if they are booked up for the night.

  • Stayed May 2013, traveled with friends
    • Value
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Helpful?
Thank Billy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review, May 20, 2013
On behalf of the entire hotel at the Park Inn by Radisson DFW Airport South, we thank you for such wonderful words. We are thrilled to read that you always have a great experience at our hotel. We are extremely happy to know that our staff serves you with a smile. We strive for the highest level of guest satisfaction.
We look forward to seeing you back again soon when travel brings you to the Dallas area.
Sincerely
Sally Naidu
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 26, 2013

Hotel was extremely rude and was unable to accommodate in any way when the room was booked accidentally for the wrong night. No refund, no kindness, horrible customer service by manager and staff. I would never recommend this hotel.

  • Stayed April 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sarahspersonal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review, April 27, 2013
I am sorry you feel the way you do. I can understand you are upset that you made a booking for the wrong day. That is why you receive confirmatory email to go over the booking to verify everything is correct. If you find any discrepancy, you can always call and make the changes and avoid the situation that happened. The day for which you mistakenly booked your reservation, we were completely sold out, but we held your room, since it was a guaranteed reservation. Again, on the day you arrived, we were sold out and did not have a room, we could accommodate you in. If we did, we would have given you a good deal on the room price. But we were completely booked up.
Under such circumstances, it becomes difficult for the hotel to do what the guest expects. While we empathize with you, we do ask that you try and understand our situation as well.
As offered that day, we would still offer you a discount if you came to stay here again.
Sincerely
Sally Naidu
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Lincoln
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 22, 2013

Highly reccomend anyone to stay here. No complaints what so ever. The staff go out of their way to help. Nothing was too much trouble. Even as far as there drop off and pick up service giving me a ride to the local Mal,l and back several times. Will be staying there again. Cheers!

Room Tip: Any one. I have stayed there several times, and had no complaints with any of my rooms.
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  • Stayed April 2013, traveled on business
    • Value
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Helpful?
1 Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review, April 23, 2013
On behalf of the entire staff at Park Inn by Radisson DFW Airport South, we thank you for such generous compliments. We are thrilled to know that you enjoyed our excellent services, includng the complimentary shuttle to local areas. Guest satisfaction is extremely important to us, and such wonderful words motivate us to do even better.
Thank you and we look forward to seeing you back again soon when travel brings you to the Dallas area.
Sincerely
Sally Naidu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Key Largo, Florida
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 19, 2013

Stayed at this property for a few days and was really impressed with the service and professionalism of Brenda in the restaurant for breakfast. She couldn't have been more pleasant and helpful and always with a smile on her face and a coffee pot in her hand. Thanks Brenda for making my trip a pleasure as you are a great asset for this hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank w0rldtraveler311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review, April 20, 2013
On behalf of the entire staff here at the Park Inn by Radisson DFW Airport Hotel, we thank you for your generous compliments about Brenda. Yes, she is truly an asset to the property, and we are thrilled to know that she made your stay such a pleasant one.
We look forward to seeing you back again soon, when travel brings you to the Dallas area.
Sincerely
Sally Naidu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Level 6 Contributor
139 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 18, 2013

This hotel appears to have had some recent renovations. The rooms were spacious and clean. There were a few rough spots such as a partially filled hole in the bathroom door, and i found a straight pin in the couch (could have been an ouch!)! They offer the "sleep number" bed, which I couldn't figure out the first night, so slept on an incredibly hard bed. The second night I contacted the front desk and they explained how to adjust the bed, so it was better (tip: if you stay here ask at check-in about using the sleep number bed). There is a microwave and refrigerator in the room which is nice to have. The hotel offers a gym that includes several treadmills and elipticals, as well as weights. The staff members were just "ok"-no one really went out of their way to make you feel comfortable-often waiting at front desk for quite awhile, with the excption of the man who drove the van to and from the airport. He was great! There is a freee shuttle to and from the airport every half hour. This hotel also provided a continental breakfast, and the woman there every morning was really nice and helpful. The food was typical hotel fare-ok but not spectacular. If you need to stay somewhere near DFW this was acceptable, but there are other choices that might be better.

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank Wilson60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review, April 20, 2013
On behalf of the entire staff here at the Park Inn by Radisson, we thank you for taking the time to share your experience at the hotel, with fellow travelers. We want to be your first choice when you travel to the Dallas area, and will work on the areas you mentioned. We truly appreciate the feedback as it helps us fine tune operations at the hotel and offer better services to our guests.
We look forward to seeing you back again soon.
Sincerely
Sally Naidu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 12, 2013

This is a very clean, comfortable place to stay if you need to be near the DFW Airport. They have a free full breakfast and a free cocktail at Happy Hour. Their shuttle service is efficient and the staff are all very nice. It's a great deal for a great price.

  • Stayed March 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kinser51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review, April 13, 2013
On behalf of the entire staff at the Park Inn by Radisson DFW Airport South, we thank you for your kind words. We are thrilled to know that you enjoyed your stay with us, and liked the hotel and the excellent services our staff provided you with. We look forward to seeing you back again soon, when travel brings you to the Dallas area.
Sincerely
Sally Naidu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atrium Hotel & Suites, DFW Airport South

Property: Atrium Hotel & Suites, DFW Airport South
Address: 4600 W Airport Fwy, Irving, TX 75062-5825
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Atrium Hotel & Suites, DFW Airport South 3*
Number of rooms: 200
Official Description (provided by the hotel):
The Atrium Hotel & Suites features over 100 beautifully appointed oversized guestrooms, each with more than 450 square feet of living area. The spacious two-room suites come complete with separate parlors, balconies and atrium views. The 100% Smoke Free property comes with some awesome amenities, great for the business as well as leisure traveler.Great Convenience at Unbelievable Prices:•24 hour Complimentary Shuttle to and from Airport & 3 mile radius•Indoor Heated Pool•24 Hour Fitness Center•24 Hour Business Center•24 Hour Desk Service•Guest Laundry / Valet Laundry•Atrium Bar & Lounge on Site•Gift Shop on Site•Over 10,000 Sq.Ft Meeting Pl ... more   less 
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Also Known As:
Park Inn By Radisson Dfw Airport South Hotel Irving
Radisson Dfw South
Radisson Hotel Irving
Radisson Irving
Irving Radisson

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