I have stayed there three times over three consecutive weeks, for three days and two nights each. I am working nearby, and this is where my company booked me.
Although the property looks clean, it does not smell clean. Although it is a non-smoking property, it actually smells like a lot of smoking goes on there and the management attempts to cover it up by using strong chemical cleaners. It doesn't help.
On my first visit, I stayed on the fourth floor. It had this really strong stench in the hallways, but it was the worst in the room. And while I was looking forward to swimming after a long day at the office, the pool was surrounded each night by a gaggle of people assembled to smoke. No swimmers, so I felt uncomfortable swimming in that environment.
The next week I asked for a different floor. I was put on 6. The hallway and room smelled much better. However, the sheets had big blue laundry spots (as if they had been stuck next to a blue sock in the washer) and the carpet had a large hand-stitched patch in the middle of the bedroom floor. I got up around 2 am to adjust the fan on the air conditioner, and accidentally hit the "heat" button. The heat came on with a whoosh of exhaust and a burning smell. The room's fire alarm went off. I began to dress, and called the front desk to tell them the alarm was going off. It then stopped. I told the front desk what happened, and the person who answered the phone sounded genuinely puzzled that I would call him to tell him this.
The next week I was put on 6, at my request. Hallway still smells a little, but is much better than 4. I skipped my shower on the first morning, and on my second morning there, upon stepping into the tub and turning on the water, the tub faucet shot off the wall, narrowly missing my legs. The water continued to shoot from the exposed pipe.
I left the hotel shortly thereafter. Instead of waiting in line behind 10 people to talk to the only staffer available, I left the hotel without discussing these problems. I will call them later, because I believe they need to have a chance to respond to these concerns. However, I will not be staying there again.
I cannot recommend this property to anyone.
- Official Description (provided by the hotel):
- Irving North/Las Colinas hotel offers comfort and convenience. Holiday Inn Express Hotel & Suites Irving North-Las Colinas is located in close proximity to both Dallas and Ft. Worth. In addition, our Las Colinas hotel is just 20 minutes from Dallas Fort Worth International Airport (DFW). Leisure travelers seeking lodging in the Irving and Las Colinas area are sure to enjoy staying at our hotel near both Dallas and Fort Worth because it offers easy access to many popular attractions, such as Texas Motor Speedway in Fort Worth. Additionally, sports fans can visit Texas Stadium, and shoppers can get their fill at the Galleria Shopping Center. Other popular attractions include Six Flags Over Texas and Superpages Music Complex. Las Colinas is home to over 2,000 major businesses including many Fortune 500 companies. Surrounding our hotel is a thriving business city, which houses several companies like Sprint, AT&T, Neiman Marcus and thousands more. With convenient access to these corporations, you can easily make it on time to your meeting. Don't settle for an ordinary Las Colinas hotel room when you can get great value by staying smart with Holiday Inn Express, which has several great amenities like a swimming pool and fitness center. Book your Irving hotel reservations now at the Holiday Inn Express Hotel & Suites Irving North-Las Colinas. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Irving North-Las Colinas
- Irving Holiday Inn