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“You know you're in Texas when everyone is happy to see you” 4 of 5 bubbles
Review of Wingate by Wyndham Las Colinas

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Wingate by Wyndham Las Colinas
Ranked #9 of 78 Hotels in Irving
Certificate of Excellence
GreenLeadersBronze level
Seattle, Washington
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“You know you're in Texas when everyone is happy to see you”
4 of 5 bubbles Reviewed January 17, 2013

I'm a native Texan from the area and came back for a business meeting requiring an overnight stay. I immediately noticed how friendly and helpful the staff was--when I discovered in dismay that the second floor vending machine was out of Diet Coke, they not only directed me to the third floor vending machine but also tracked down a Diet Coke from the employee break room!

The shuttle drivers are friendly and love engaging in conversation, making a boring business trip a bit more cheery. It's nice to visit a place where people seem interested in your story; this felt more like a B&B than a chain hotel for that reason.

A few drawbacks: there is only one restaurant within walking distance of the hotel (Benihana), so you'll need to ask the shuttle driver to drop you and pick you up if you want to eat elsewhere (which they are happy to do). On the bright side, there are a zillion restaurants within a few miles, and the drivers will take you anywhere within a three-mile radius of the hotel. I even witnessed their picking guests up from Target, where they'd been let off to do some shopping.

Another few bumps: the alarm clock in my room had been set for 6:00 AM, which was 4:00 AM my time. That was an unpleasant surprise! Be sure the cleaning staff has cleared out any alarms on your clock. Also, no pool, but there is an LA Fitness across the street.

Room Tip: Executive suites with hot tubs in the room are available
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Heidi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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832 reviews from our community

Traveler rating
    382
    258
    108
    57
    27
See reviews for
189
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380
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Ardmore, OK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 8, 2013

We took a weekend getaway to celebrate New Year's and were very happy with the accommodations and the friendliness of the staff during our stay. I feel in love with the wall color and the General Manager was kind enough to research it for me. Will stay there again in the future.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1Happiegolucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterrey, Mexico
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed January 7, 2013

Do not stay at this hotel. I stayed there for 6 days sharing a room with my 2 brothers and a cousin and the 4 of us got infected with fleas. My first impression of the hotel was good, their staff is very friendly and helpful. My second night there I started itching and noticing hives in my arms and legs. After that, my two brothers and cousin started having the same reaction. We went to a doctor when we got back home and were diagnosed with flea infection, which we all got from this hotel.

In addition, there was a cockroach in our bathroom which I had to kill and clean myself since I reported it and nobody showed up. They have a policy in which they don't clean your room unless you leave before noon.

  • Stayed December 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank juanjo_moreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 7, 2013

We were in Dallas for the Oklahoma State University bowl game. Felix Hernandez and his staff were great! We celebrated New Years Eve watching college sports in the common area with our own food and beverages. After the game on January 1, James took our group to Mi Cocina (recommended by the front desk) and then came back to pick us up. Thank you, Wingate, for everything!!

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OKvisitor1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VALLE DE VASCONCELOS SAN
1 review
3 of 5 bubbles Reviewed January 6, 2013

I like the hotel, the staff is very friendly and nice and they went out of the way to make my stay a pleasant one. However, they do not clean your room nor change the towels if you don't leave before 12 pm which I hated. I was there to visit my brother and we went out at night, which meant my room wasn't cleaned for most of my time. This is the first time ever I stayed in a hotel with this kind of policy and this is something that would make me think twice before staying here again. Also, there was a cockroach in my bathroom, which I killed and reported to have it cleaned but never happened. I had to pick it up with a tissue and throw it myself in the garbage can.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank JuanM1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GARDEN CITY
1 review
5 of 5 bubbles Reviewed December 31, 2012

I was stranded at the airport on Christmas Day and was referred to Wimngate by the airline. James came and picked me up at the airport. Thank you so much!! I hadn't had any dinner for Christmas. The desk clerk was so gracious and gave me a yogart, a banana, and an orange. Not the Christmas dinner I had expected, but I am so grateful for her kindness. DEFINATELY WOULD RECOMMEND STAYING HERE!!

  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank CANDACE G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CINCINNATI
1 review
2 of 5 bubbles Reviewed December 26, 2012

Our first room was dirty and the maid hadn't cleaned it, second was better. Location was decent for business but the hotel was essentiall empty. I booked through a travel website so they denied me any rewards credit despite staying at the chain 20+ nights this year. Also, breakfast Christmas Eve was shut down early and we weren't told that in advance. I won't go back.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Nicholas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Las Colinas

Property: Wingate by Wyndham Las Colinas
Address: 850 W Walnut Hill Lane, Irving, TX 75038-2611 (Formerly Wingate Inn)
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Irving
#5 Best Value Hotel in Irving
#30 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wingate by Wyndham Las Colinas 3*
Number of rooms: 100
Official Description (provided by the hotel):
We are built for business and so much more! Our hotel features oversized rooms, free wireless internet, free business center with print/scan/copy/fax capabilities, and an expanded free breakfast. Our shuttle runs a 3-mile radius of the hotel. After a long day of business, enjoy our well-appointed renovated guest rooms and enjoy the new bedding package.58 We are located in Las Colinas, an upscale suburb of Irving. Avis rental desk on-site with 25% savings over airport rentals. ... more   less 
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Also Known As:
Wingate By Wyndham Las Colinas Hotel Irving
Wingate Irving Las Colinas
Wyndham Irving
Irving Wyndham

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