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“Pampered retreat great stay”

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Four Seasons Resort and Club Dallas at Las Colinas
Ranked #1 of 77 Hotels in Irving
Certificate of Excellence
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Pampered retreat great stay”
Reviewed September 13, 2013 via mobile

My husband and I decided to take a week end getaway for our twentieth wedding anniversary this July. We stayed at the Four Seasons for the first time. It was amazing. The staff was friendly and courteous from booking our stay to opening our car doors everyone was very helpful and nice. The place is beautiful and clean. We stayed in one of the newer villas and I would definitely recommend getting a villa. The pool is beautiful. The beds are so comfortable and the pillows are wonderful I wish I had realized there was a gift shop where I could have bought one! We were even surprised with chocolates from the staff as a recognition of our anniversary. What a thoughtful touch. We will definitely be staying at the four seasons again soon! I also recently stayed at the Gaylord Texan and they are both nice in different ways. I have reviewed both hotels.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Queenmom717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,307 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Dallas, Texas
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 12, 2013

While the hotel is beautiful, the rooms are great and the spa is fantastic, the policy at the pool leaves much to be desired. We went to lunch - which by the way was very slow - after spending the morning at the pool and when we came back we found that our belongs had been thrown in a sack and our chairs were given away. The person in charge of the pool area basically told us that there was a 45 minute hold on chairs. How were we supposed to know that? And was it our fault that the restaurant was slow? While she did try to find us chairs, it did not make up for the fact that we were inconvenienced and were missing our personal items until she, by the way, told us they were in a bag. BAD service to gather your guests items and throw them in a bag!

  • Stayed September 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JJPeiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 11, 2013

First time staying at the Four Seasons and I now know why these hotels are highly regarded. First of all, the service was exceptional. They truly know what customer services is and means. They ensure that you are happy, comfortable and have everything you need. The bed was unbelievable comfortable! The food was fantastic - never bland. I wish I could have been here for pleasure to enjoy the rest of its amenities - pool, spa, etc. But I now know that they work for every penny you pay.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingChicagoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 8, 2013

Well, it is the Four Seasons after all. Expectations were pretty high, and all were met. Facilities were first class, food was great, rooms were roomy. What's not to like? I cant thing of a thing.

So out of all the emenities (like a real cedar lined closet)) a shower with serious water flow was such a treat. I'd forgotten what the "old fashion" showers were like. May sound silly, but that unexpected treat just put it over the top.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJ302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Level 5 Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 4, 2013

So very grateful that there is a resort of this quality within driving distance of our home! I normally travel with my girlfriends for our summer shopping trip to Dallas ~ but, they were not able to make it, so ~ my sweet husband joined me with our chihuahua's.. (so happy with the "dog friendly" atmosphere of this resort!!) It honestly is unbelievable that they can continue to improve on our experience at this property! The Villa was fantastic! So beautiful and quiet ~ we stayed in the 500's and loved the view of the golf course and the room is the even lovelier than usual!! I loved the spa and all the amenities that they include ~ I had a facial/massage/pedicure ... ALL great!! We had a wonderful brunch on Sunday at the Cafe on the Green ~ so VERY nice and highly recommended if you are in the area! Such a fan of the Four Seasons experience!!!!!!!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nurseparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 3, 2013

The food here can't be beat. Spa and workout facilities are very nice. Rooms are very nice and square footage was great as well. Dinner and brunch out shined everything though. This is the destination for your Dallas travel plans if you don't mind staying in Irving.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Masrabian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level 6 Contributor
215 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 1, 2013

We were there for one night and ate at the pool side where the service was really slow. Took forever to get our drinks and the order was even longer. Took a swim in the salt water pool and that was amazing. Our room had funny looking stains on the celling that should have been cleaned by the staff but were missed. I know some hotels have chocolate on the pillows but here it's $4.00 a shot...
We had breakfast in the hotel and the best hot chocolate ever...great food and service.
Overall it was a good experience, but not as nice as Four Seasons in Munich by a long shot. And certainly not up to their overall worldwide standards by any means.

Room Tip: Rooms on the east side face the pool...rooms on the west have lots of sun and are noisy.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texbambam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort and Club Dallas at Las Colinas

Property: Four Seasons Resort and Club Dallas at Las Colinas
Address: 4150 N Macarthur Blvd, Irving, TX 75038-6417
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Irving
#2 Romantic Hotel in Irving
#3 Business Hotel in Irving
#6 Family Hotel in Irving
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort and Club Dallas at Las Colinas 5*
Number of rooms: 431
Official Description (provided by the hotel):
Located between Dallas and Fort Worth, we are the premier destination resort in Texas, with a dedicated staff and gracious services that exude the relaxed warmth of a private country club. ... more   less 
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Also Known As:
4 Seasons Resort And Club Dallas At Las Colinas
Four Seasons Resort And Club Dallas At Las Colinas Hotel Irving
Four Seasons Irving
Four Seasons Las Colinas
Irving Four Seasons
Four Seasons Dallas
Four Seasons Hotel Dallas
Four Seasons Hotel Irving

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