I was traveling through Dallas April 3rd 2012 when the tornadoes hit and caused travel chaos at DFW airport. I came off a 10 hour flight to find my connection was canceled and after traveling 20+ hours total at that point I was beyond frantic and stressed. My daughter got me a room at La Quinta Las Colinas, Irving TX and I could not have been more satisfied. The room was fine, very clean and more than met my expectations, very comfy bed which was exactly what I needed. What I was more impressed by though was the level of service from all the staff there. I arrived later than the last shuttle was supposed to run so had no way to get to the hotel without paying for a taxi. But after my daughter talked to the hotel and explained the situation they were kind enough to send the driver (James) back to the airport to collect me. It was very busy and chaotic there with hundreds of stranded travelers, but he went to the trouble of getting out, waiting and calling my name to ensure I knew he was there. All of the staff at the hotel I encountered were extremely helpful, caring and professional and went above and beyond their duty to help me. I arrived late at night but the front desk staff were lovely. The receptionist helped get me back to the airport the following day for my rescheduled connection. I am very grateful to everyone at this hotel and would not hesitate in recommending it to anyone looking to stay in the area. It is very rare these days to get such great service.
- Official Description (provided by the hotel):
- The La Quinta Inn & Suites Dallas - Las Colinas is situated near beautiful parks, golf courses, restaurants, and offices for major companies like Microsoft, Verizon, and Nokia, and more.Take advantage of our refreshing outdoor swimming pool and whirlpool, the convenient on-site fitness center, full business center with printer and free wireless high-speed internet access, meeting facilities, guest laundry facility, and more. Each of our spacious rooms include amenities such as free high-speed Internet access, huge 37-inch TVs w/premium cable channels, a microwave, refrigerator, hair dryer, coffee maker and much more. Enjoy a free newspaper with your Free Bright Side BreakfastTM each morning near the lobby. ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Inn And Suites Irving - Las Colinas
- La Quinta Inn & Suites Irving - Las Colinas Hotel Irving
- La Quinta Irving
- Irving Holiday Inn