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“Great place” 4 of 5 stars
Review of The Westin Dallas Fort Worth Airport

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The Westin Dallas Fort Worth Airport
Ranked #6 of 78 Hotels in Irving
Certificate of Excellence
1 review
“Great place”
4 of 5 stars Reviewed August 9, 2014 via mobile

The staff was very welcoming. I was on a business training for a month so I got to meet pretty much everyone. The restaurant is a bit over priced and they don't have enough staffing sometimes. Liam the bartender was awesome he is very nice and makes your feel right at home. Layla was great to us every time we went to the restaurant for dinner. It is rare to find people like them. They always gave us great service.

Stayed August 2014, traveled on business
Helpful?
Thank Astrid B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, August 14, 2014
I want to thank you for letting us know about your stay here at our hotel. I am pleased to know you enjoyed your stay and they our staff made you feel at home. I will be sure to give all your compliments to our staff and let them know that they have been noticed.
Thank you again and we look forward to welcoming you back when your travels bring you to the DFW area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,167 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (185)
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Dallas, Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 9, 2014 via mobile

We were checking in late and were worried that the kitchen was about to close in the lobby bar and restaurant. Good thing we had Chaffee as our bartender wondress. Not only did she give us amazingly great service she told us to take our time, enjoy her wine choice and she would make sure we could order. She made recommendations off the menu and told us we couldn't go wrong. How right she was! The food was amazing! We ordered an appetizer and waited for dinner to arrive. Wow! It looked great and tasted amazing. Thanks Chaffee for making our evening great at the Westin DFW!

Stayed August 2014
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, August 14, 2014
Thank you for letting us know about your stay at our hotel. I'm happy to hear you not only enjoyed our food but that our wonderful staff made you feel welcome. I will make sure to let them know that they have been noticed.
Thank you again and we look forward to see you again when your travels bring you to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monroe, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 9, 2014 via mobile

Loved the beds and the plush comforters. I like to sleep with it being super cold and our a/c did just that. Slept for 8 hours which is uncommon for me. Got a great rate on hotwire. Now off to legoland!

Stayed August 2014, traveled with friends
Helpful?
Thank dkboyd0526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, August 14, 2014
Thank you for taking the time to tell us about your stay at our hotel. I'm very happy to hear you not only enjoyed our beds and comforters but that you were also able to get a great night's sleep.
Thank you again for your wonderful comments and we hope to see you again soon when you decide to come back to Legoland or any other attraction in our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camby, Indiana
Level Contributor
78 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

Stayed one night here due to issues with an American Airlines connection. From start to finish, great stay. I forgot how much I enjoy the SPG brand, the customer service is wonderful, attention to detail in rooms is quite nice as well. Super comfortable bed, room and surrounding area was quiet (no thin walls here). This really makes me want to stay at SPG hotels in the future.

Stayed August 2014, traveled on business
Helpful?
Thank Melissa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, August 14, 2014
Thank you for taking the time to let us know about your stay at our hotel. I'm glad to hear you enjoyed it and that you were able to experience our wonderful staff and super comfortable beds.
Thank you again and we look forward to see you again when your travels bring you to the DFW area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 8, 2014

I have stayed at this location numerous times and have always had superb service.
They say you only get one chance for a first impression and when you have top NOTCH bell staff like Tony you've hit a home run!
I'LL BE BACK

  • Stayed August 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jrjiilwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, August 14, 2014
Thank you for your wonderful feedback. I am very happy to hear you enjoy staying at our hotel and you enjoy our service. I will be sure to give your compliments to our staff and let them know that they have been noticed.
Thank you again and we look forward to welcoming you back when your travels bring you to the DFW area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kerens
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 8, 2014

This is a nice hotel, The rooms are a little small but the service makes up for the short comings. Everyone is courteous and friendly especially Sonia, in Service Express, who went out of her way to help. She is a true gem and made our stay more enjoyable.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, August 14, 2014
I would like to thank you for taking the time to let us know about your stay at our hotel. I am happy to hear you were able to experience our friendly and professional staff. I will make sure to give all your compliments to them.
Thank you again and we look forward to see you again when your travels bring you back to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford
1 review
5 of 5 stars Reviewed August 8, 2014 via mobile

Staff is very friendly and helpful. The restaurant food is really good- ate there for both lunch and dinner. And the sports bar was a great place to grab a drink after a long work day. And I LOVE the heavenly beds. Will definitely stay here again.

Stayed July 2014, traveled on business
Helpful?
Thank KThom3432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, August 14, 2014
Thank you for letting us know about your stay at our hotel. I am pleased to hear you were able to enjoy our restaurant, sports bar and our heavenly beds.
Thank you again and we look forward to welcoming you back when your travels bring you back to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Dallas Fort Worth Airport

Property: The Westin Dallas Fort Worth Airport
Address: 4545 W John Carpenter Fwy, Irving, TX 75063-2302
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Irving
#9 Romantic Hotel in Irving
#17 Family Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Dallas Fort Worth Airport 4*
Number of rooms: 506
Official Description (provided by the hotel):
Raising the bar among airport hotels, the Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas airport hotel is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms. ... more   less 
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Also Known As:
The Westin Dallas Fort Worth Airport Hotel Irving
Westin Hotel Irving
Westin Irving
Irving Westin

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