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“Great Conference Hotel”

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The Westin Dallas Fort Worth Airport
Ranked #7 of 77 Hotels in Irving
Certificate of Excellence
Hendersonville
Level 5 Contributor
72 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great Conference Hotel”
Reviewed September 22, 2013 via mobile

We held our 2013 iBAM Impact conference at the Westin this year. The hotel staff have been wonderfully helpful. The food has been excellent. The conference center is well equipped--all day break station, free wifi, spacious. My company, EmployBridge, has also used the Westin for large meetings in the past and they have always done a great job for us.

Stayed September 2013, traveled on business
Helpful?
Thank mikebaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, January 20, 2014
Thank you for the wonderful feedback. I am pleased to hear that we made your experience with the Westin a pleasurable one. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,334 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (211)
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Ball, Louisiana
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 17, 2013

This hotel is wonderful for the business traveler - stayed two nights for a corporate meeting and the room was nicely appointed. Workout area was good and breakfast was wonderful. The complimentary shuttle was great getting to and from the airport.

Room Tip: Higher floor rooms might hear the planes overhead.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Micah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 11, 2013

We chose The westin Dallas Forth Worh Airport for a short stay and all I can say it was very good. Very clean, spacious and they have all the amenities you need to complete your stay. The hotel is not very close to the airport; however, the shuttle was on time to pick us up and drop us off- no problem. The Denny's across the street work well for us since we only stayed there for a day. They also have a computer with printer in the lobby where you can do your early check-in and print your airline tickets, worked perfect for us. Everyone was very courteous and helpful to our questions, the rooms are spacious and cozy. We had a great stay, definitely recommend it!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SatisfiedCust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 3, 2013 via mobile

We stayed for long weekend and everything was really nice!! Pool was nice, breakfast was good. service was very good. Beds were so comfortable. we got early check in. and its close to everything. did not try restaurant in hotel. Would recommend.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NoRu03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middle Village, New York
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 2, 2013

The hotel is very close to the airport which is convenient.We did not realized how far we were from downtown Dallas it was a bit off the beaten path. There was a Denny's across the street for breakfast and lunch and a Waffle House not too far away.
We went to the hotel for a convention my friends were attending. The lobby was lovely and the room was excellent..beds were comfortable as was the pillows. Bathroom was modern and spacious. However for a Westin there were a few things that we thought to be a little cheesy. The refrigerator was locked and if you wanted to use it you would have to pay $5.00 a day! That is ridiculous, especially for a Westin!!! There was limited free wifi for the room but at least they did have an option.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Angeles, Washington
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 22, 2013 via mobile

This hotel started off fine. They had a free shuttle from the airport and that was nice. I stayed there for a convention, and the convention part of my stay was great fun, but I attribute that to those running the convention. Sadly, service from the hotel side of my stay was almost nonexistent. For breakfast they offer a $10 buffet. We were seated and no one came to the table. I was not having the buffet and wanted to order off the menu. My husband went up and got the buffet and ate his entire breakfast and still no one came over. I tried to flag someone down but was unsuccessful. 20 minutes later and we could not even get a check. They apologized and waived the bill, great, but I still had nothing to eat and it was time for the convention. This level of service continued on two other occasions when we tried to grab a bite in their restaurant. And no, they were not busy. 2/3 of their tables were empty.

The rooms were not cleaned until late in the day, early evening. Except on the day we checked out when they kept knocking twice before 9 am?!

On the second night my husband found a clump of brown hair in his bed after they cleaned the room. It was definitely not ours.

Overall, it is clean and the lobby is fine. Location is convenient to the airport and the price is fair. Just being your own food so you don't need service from them and you will be fine. Otherwise, bring a book for the waiting you will endure.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeninaSagadiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
3 hotel reviews
Reviewed August 22, 2013 via mobile

excellent service very clean, the restaurant is reasonably priced. Breakfast is buffet and have enough variety. there is nothing to do around. only bad thing is there is no access to car pool. but overall it is a good hotel. delicious food. employees are friendly and helpful.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mafe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Dallas Fort Worth Airport

Property: The Westin Dallas Fort Worth Airport
Address: 4545 W John Carpenter Fwy, Irving, TX 75063-2302
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Irving
#5 Business Hotel in Irving
#9 Romantic Hotel in Irving
#17 Family Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Dallas Fort Worth Airport 4*
Number of rooms: 506
Official Description (provided by the hotel):
Raising the bar among airport hotels, the Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas airport hotel is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms. ... more   less 
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Also Known As:
The Westin Dallas Fort Worth Airport Hotel Irving
Westin Hotel Irving
Westin Irving
Irving Westin

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