I stayed at the Westin DFW while traveling for work when I had a lat night and early morning, so I didn't have a lot of time to take advantage of the amenities. My main complaint is based on the four-star rating of the hotel. With these higher-end hotels, you don't get the included amenities (breakfast, free wifi, etc.) that the more affordable options use to get your business. That is supposed to be because what high end hotels do offer should be top-notch.
My room was clean and nicely decorated, but I wasn't wowed by any means. The robe and towels were super scratchy - clearly over-bleached. With rates that high, the hotel should know when to toss old towels and buy some new ones. Their cost cutting in that area was really disappointing as all I did was sleep and shower there.
The Bliss Spa toiletries were similarly disappointing. They left my hair dry like typical hotel shampoos. Again, that's one of the few things you are paying for, so I'd like to have shampoo that actually works well, rather than just paying for the name of the Bliss Spa.
That said, they really do have something with the heavenly beds. Super comfortable.
- Official Description (provided by the hotel):
- Raising the bar among airport hotels, the Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas airport hotel is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms. ... more less
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- Also Known As:
- The Westin Dallas Fort Worth Airport Hotel Irving
- Westin Hotel Irving
- Westin Irving
- Irving Westin