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“Like a massage in the middle of an out of control day.”

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The Westin Dallas Fort Worth Airport
Ranked #7 of 77 Hotels in Irving
Certificate of Excellence
Portland, Oregon
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Like a massage in the middle of an out of control day.”
Reviewed September 18, 2011

Traveling on business, I ended up with an unexpected layover in Dallas early one day so I called the Westin and they sent the shuttle. It was like a day at the spa. (even though I didn't actually use The SPA.) The hotel is beautiful - like a gleaming Mercedes Benz - and the entire staff provided first class service even allowing me to check in early. I went for a swim in the roof top pool and used the spotless gym for a work out. There is not much in the way of restaurants or food options around the property so I ordered room service and predictably, the food was fantastic. My room was spacious and beautifully appointed. Everything you would expect from a Westin - including that overwhelming reluctance to leave!

  • Stayed November 2010, traveled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank verymary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Livingston, Texas
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 16, 2011

We had a very nice, modern & clean suite. It had nice sitting area and bedroom around the corner. Bother areas had a large LCD television. The bathroom was large with a separate tub & shower. Nice furnishings and lots of outlets. We ordered room service for dinner, it was excellent. We stay in many hotels, this one is a winner we would love to visit again.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank aquiring_signal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 12, 2011

Not that close to DFW. Beds were comfortable and showers were nice. Breakfast was okay, but swimming pool was very disappointing. Very cloudy and unclean

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank frograk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinGM1, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, October 31, 2011
Thank you for taking time to share your experience. I am very sorry for the condition that our pool was in during your stay. This must have slipped by us as we normally have a perfectly clean and refreshing pool for our guest to enjoy. I can assure you that we will make sure that no future guest will experience a cloudy and unclean pool. Thanks for bringing this to our attention and we look forward to serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
171 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 8, 2011

Great home away from Home. Always comfortable and immaculately presented.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon, Florida
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 1, 2011

On the surface, it looks like a great hotel. However, upon further inspection, they need a few things fixed. Had a leaky toilet but when I called, it was ignored. Dog across the hall, ignored when reported. Food decent. Bed excellent. Average only. Conference room was from the 80's.

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  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank nvrends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinGM1, General Manager at The Westin Dallas Fort Worth Airport, responded to this review, October 31, 2011
Thank you for your comments about our hotel. The Westin DFW enjoys the fact that we serve well over 150,000 guests on an annual basis. Of course this also means that we must constantly be in a state of refresh and renew. I want to reassure you that we work hard to ensure that every touch point that our guests encounter is pleasant and relaxing. To this end we have several renewal projects underway in our guestrooms, guest room corridors and in our lobby. None of which will interfere with the guest experience. We hope that upon your next visit to our hotel you will notice and appreciate how we heard what you said. Thanks again and thanks for choosing Westin.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington TX
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 28, 2011

We stayed just for a quick local getaway, so our 14 month old son could see the airplanes land and take off. He loved it! The front desk staff gave us a room with an airport view on the top floor, and our son stood at the window watching airplanes basically the whole time! The planes also fly over the building, and there is a pool on the roof. If you are on the roof, it is spectacular! The breakfast was awesome, we had some of everything; no need to go across the street to Denny's! We will probably go back to this hotel very soon!!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 26, 2011

Stayed for three and a half weeks whilst on course at airport. Hotel best described as a three and a half star as it is not the normal Westin standard as described in previous reviews. Saying this however, I think the hotel in excellent value, has comfortable but not luxurious rooms (which for some reason have absolutely no drawer space?), a good sports bar/restaurant and a very good quality buffet breakfast.
The courtesy buses are worth a special mention as the operation is more like a small transport company. Forget the normal idea, think 4 buses running 24 hours a day, very impressive with excellent drivers.
The hotel is on the end of a runway and does have aircraft landing over the roof, as does the Sheraton, Doubletree and all the others nearby.
If you are staying to transit through the airport then my opinion is this is a great hotel with great facilities. If you want luxury or a central location then maybe keep looking.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank newhere2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Dallas Fort Worth Airport

Property: The Westin Dallas Fort Worth Airport
Address: 4545 W John Carpenter Fwy, Irving, TX 75063-2302
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Irving
#5 Business Hotel in Irving
#9 Romantic Hotel in Irving
#17 Family Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Dallas Fort Worth Airport 4*
Number of rooms: 506
Official Description (provided by the hotel):
Raising the bar among airport hotels, the Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas airport hotel is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms. ... more   less 
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Also Known As:
The Westin Dallas Fort Worth Airport Hotel Irving
Westin Hotel Irving
Westin Irving
Irving Westin

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