Was looking for a modest, budget friendly extended stay. Was promised a refund of sales tax if I stayed longer than 5 weeks - 3 times. When the time came for a refund the answer was "no." The staff is surly and seems to wish there were no guests at all. Was promised same day maintenance service for lock and toilet problems. - no one ever showed. The onsite laundromat is handy but picking a machine that works is a bit of a crap shoot. There is garbage on grounds. The Irving Police seem to have a presence on the property every other day giving some feeling of safety. Calls to regional manager were not returned.
AC units are loud and don't cool much.
- Also Known As:
- Budget Suites Of America-Irving Hotel Irving