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“We Love Our Stays at the Mandalay!” 5 of 5 stars
Review of Omni Mandalay Hotel at Las Colinas

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Omni Mandalay Hotel at Las Colinas
Ranked #3 of 78 Hotels in Irving
Shreveport, LA USA
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“We Love Our Stays at the Mandalay!”
5 of 5 stars Reviewed September 5, 2013

We love this hotel. Plain and simple. We have been staying here since we discovered it 13 years ago. We love coming back. We have stayed at this hotel for big events like the Byron Nelson, smaller but no less important...LSU football weekends. The staff is the best. They juggle events in a professional but friendly style. They solve problems associated with big events like weddings and proms...they are unflappable. Last weekend we arrived on a Thursday with an intended check-out on Sunday. We made our hotel reservations months in advance due to the large LSU crowd who travel to out-of-town games, especially a game in Cowboys Stadium. Our family of 4..old adults & young adults love the corner suite with a connecting double. We have stayed in this type of room since we brought our kiddos to their first Byron Nelson tournament in 2002. The Room Service is off the charts great, with great selections for any time of day and we've used them all.
The weekend was busy with lots of LSU folks and another large group who were in town for a wedding. The M Bar was busy, there were plenty of bartenders and the Bar Menu is vast. The valet service is quick, the bellman always prompt even when the hotel is buzzing with guests.
The Breakfast Buffet is beautiful and delicious but admit we enjoy our Room Service breakfasts too much to dress and go downstairs.
I made a quick trip to the Spa for a nail 'do-over' and blow-dry...I called at 10:00 a.m. and was able to make a 1:00 p.m. appointment. The services I required were not time-consuming and I had a wonderful experience...pampered, fluffed and buffed.
When I write a review there are usually a few 'recommendations' I make, but not at the Mandalay. The Wi-Fi is complimentary, the bath soap is larger than usual..things are bigger in Texas, the shower pressure is great, the A/C worked great even though it was 107, plenty of electrical plugs and I have never heard an ice machine. The hotel is an excellent choice and we will continue our stays at the Mandalay!

Room Tip: We love the corner suites.
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LSUmagnolia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,767 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, United States
1 review
5 of 5 stars Reviewed September 5, 2013

This hotel is consistently GREAT! Staff is very friendly and always willing to assist. Rooms are very spacious and comfortable and very clean. Fitness facility is very up-to-date and sauna is wonderful!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Natalia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, Massachusetts, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 5, 2013

Have stayed there numerous times over the past 7 years for work. It has great amenities, a generous size room and is very clean. Friendly and helpful service. And now there is even a paddleboard location next to the hotel,

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Smith, Arkansas
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 4, 2013

We enjoyed a lovely three day getaway in Dallas at the Omni. The staff was friendly and helpful, the hotel is beautiful, and turndown service and morning coffee is wonderful. The beds are so comfortable, the rooms are large, and the view on the lakeside is peaceful and yet stunning. We will return to this hotel!

Room Tip: Ask for a room facing the water for the best views.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lbrock62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

Without being extremely expensive, this hotel offers excellent rooms, great gym and nice pool and jacuzzi. The food at the restaurants is really good, and the cleanliness is fantastic. But above all, the service is top notch. Everybody, from the doorman to the people that clean the rooms, bell staff, etc. are extremely friendly and helpful. Try it next time you are in the area, you will not be disappointed.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank mczapata11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

We had a wonderful weekend! The hotel was full to capacity with two weddings and LSU fans, however all staff was very friendly and attentive. We came to found that my fiancé lost his mobile phone when we received a phone call from the concierge. They called to let us know that they found the phone and even asked if we wanted the phone to be charge until we picked up.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AnahiRP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bossier, United States
1 review
5 of 5 stars Reviewed September 3, 2013

There are many hotels in Dallas. We continue to choose the Omni Mandalay because of its beauty, quality of staff, and peacefulness. The in-room coffee is always great and makes for a good start of the day.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Sally N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Mandalay Hotel at Las Colinas

Property: Omni Mandalay Hotel at Las Colinas
Address: 221 Las Colinas Blvd E, Irving, TX 75039-5504
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Irving
#1 Romantic Hotel in Irving
#2 Luxury Hotel in Irving
#4 Family Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Mandalay Hotel at Las Colinas 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Omni Mandalay Hotel
Omni Hotel Irving
Omni Irving
Irving Omni

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