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“Hilton Las Colinas”

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Hilton Garden Inn Las Colinas
Ranked #15 of 77 Hotels in Irving
Certificate of Excellence
Spring, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hilton Las Colinas”
Reviewed June 11, 2014

The mattress was lumpy and had valleys. The sheets and pillowcases were of low quality and were very rough to the touch. The coffee bar was not cleaned, the two days we were there. Coffee cups were left on bar along with debris. Carpet was not vacuumed and bathroom was not cleaned thoroughly. Very bad housekeeping.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Guillermo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, August 25, 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

502 reviews from our community

Traveler rating
    271
    148
    48
    22
    13
See reviews for
88
60
36
271
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Any
English first
Redmond, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 30, 2014

I thoroughly enjoyed may stay. Great for Business. Staff, Food, Facilities, location were all top notch. Close to business. Changed my mind about prior stays at Hilton properties... in fact, this experience was much better than staying at Hilton in San Jose.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dbbtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, August 25, 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
239 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed May 28, 2014

The service and hotel are nice and the room/bed comfortable - but the AC is very loud. Thankfully I had a set of ear plugs from a previous trip that I could use to help get to sleep.

location is close to the highway for pretty easy access to areas around Las Colinas.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dwaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, August 25, 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
2 reviews
Reviewed May 28, 2014

Feel like staying at home. The front desk, room service, bar staff and the breakfast staff are really helpful and I am quiet impressed with there service. Good privacy, rooms are clean and tidy when I reach my room in the evening. Compared to stay in other hotels felt this is the best. Thank you.

  • Stayed May 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sriram Chakrava... J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, August 25, 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 20, 2014

The Staff at Hilton Garden Inn was exceptional... ...Able to listen and gladly helped me with all my concerns...I Thank you...Special Thank You to Eric and Marcy...They were all so kind and courteous made my stay all the more safe and comfortable....

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank anned990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, August 25, 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, United States
Level Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 20, 2014

Exceptional Hotel, The Room was very Clean, Beds were clean Room was fresh and airy . Excellent hot breakfast, staff were very friendly. very good location. excellent value for money. many Restaurants and shopping within walking distance from the hotel

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Fawzia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, August 25, 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 18, 2014 via mobile

Stayed two nights In business and was pleased with room bed tv coffee etc. Workout room was also excellent.
Fridge and ac were both so noisy they had to be unplugged and turned off.
Luckily didn't need either.
Seems like loud ac is a common problem these days

Stayed May 2014, traveled on business
Helpful?
Thank GregFox1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, August 25, 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Las Colinas

Property: Hilton Garden Inn Las Colinas
Address: 7516 Las Colinas Blvd, Irving, TX 75063-7500
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Las Colinas 3*
Number of rooms: 173
Official Description (provided by the hotel):
The Hilton Garden Inn Las Colinas hotel is convenient to DFW International Airport and many local attractions. You’ll be within walking distance of shopping , restaurants, and major employers. Ride our courtesy shuttle anywhere within a 5-mile radius. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 
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Also Known As:
Hilton Garden Inn Las Colinas Hotel Irving
Hilton Garden Inn Irving
Hilton Irving
Las Colinas Hilton Garden Inn
Irving Hilton Garden Inn

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