I was preparing for the worst and hoping for the best when I learned my coworker booked this hotel for our week in DFW. The reviews have been pretty bad. But I was pleasantly surprised, as there were only a few annoyances.
The rooms. They're huge. They're the size of a small one bedroom apartment. And there are nice touches throughout including: plenty of outlets built in to the nightstand, two closets, bathroom storage, and a large work table/dining table that separates the kitchen from the living room. The recent remodel served this property well.
I did not have any problems with noise. I had rooms on either side of me and rooms below and above me. I really didn't hear anything.
The bed was EXTREMELY soft and comfortable. Just like my bed at home.
And the location was great. So many restaurants nearby.
Again, like so many hotels in this class, the internet sucks. You can access it fine from 4pm to 6pm, but forget it after that. There are too many people trying to use it. They need to invest in more than one connection for the hotel.
I had one bad experience with one front desk clerk. She refused to help me transfer the confirmation number to my name and to my IHG rewards account. However, I went back down 2 hours later and another staff member was working, who was extremely helpful and got everything switched over correctly.
I also did not like the fitness room/pantry/laundry room combination. It was annoying to have people coming in and out to do their laundry while I was on the treadmill.
The treadmills. They were pretty old. But they were jerky. This could easily turn into a safety issue and then lead to a liability. I really think management needs to have them looked at, or get them replaced.
All in all, it was a good experience. I would stay here again.
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home Bedding Collection. Enjoy all the comforts of home at the Candlewood Suites Hotel Dallas-Las Colinas. Conveniently located just 10 minutes from the Dallas/Fort Worth International Airport, we're in the heart of the Dallas Metroplex and convenient to downtown Dallas as well as Ft. Worth. Each suite has a full kitchen complete with microwave, stove top, dishwasher and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines and complimentary high-speed Internet. Relax in the overstuffed recliner while you enjoy the CD player or DVD/VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard now featuring 'Juan Valdez' complimentary coffee to all guests. You can purchase meals, snacks and sundry items at value prices. Nearby companies include Fluor, NEC, Verizon, Nokia, Zale, Caremark and Citigroup. We are also close to many major expressways, Grapevine Mills Mall, Irving Mall, The Movie Studios at Las Colinas, Texas Stadium, the University of Dallas, & The TPC Las Colinas, which hosts the EDS/Byron Nelson Golf Tournament. Now offering complimentary high-speed Internet access in all rooms, complimentary transportation within a 5 mile radius of the hotel and Priority Club Points. ... more less
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- Also Known As:
- Candlewood Suites Dallas, Las Colinas Hotel Irving
- Candlewood Suites Irving
- Candlewood Irving
- Irving Candlewood Suites