We ordered brisket plates and were disappointed to find the brisket was obviously reheated, tough and very fatty with lots of inedible parts. The coleslaw was limp and tasteless but the salad (a side choice) was surprisingly large and offered spring greens but no tomatoes. Salad dressing is bottled variety.
We purchased coffee in the store which was priced with a sticker that did not match their cash register and were overcharged. When we questioned this discrepancy, the clerk said that he didn't know why the prices didn't match but that the register price was final as it was too difficult to change. Our persistence in remedying this was eventually met with a refund. Ridiculous!