We had not eaten at an Applebee's in months since moving to Texas and thought we would try a local one near our home. What a disappointment, the prices had gone up, the service was poor and the food took over 45 minutes to arrive at the table. the first time.Then when the food did arrive, my wife's food was not even what she ordered. I finished eating while waiting on her food. When the food came a second time, it was the correct order but not prepared correctly. She had ordered the Oriental Chicken Wrap that was not wrapped at all, just the fillings were in a folded over tortilla that was cold. We sent the order back again and requested her food to go. While we were waiting a third time, the waitress brought the bill with the full charge for both meals. At this time we had been in the restaurant for 1 hour and 32 minutes.
We did finally did receive my wife's order to go, but it was still wrong. We just had the server take my wife's meal off the bill and left. What a disappointment...throughout all this, we never saw a manager. This Applebee's performed well below what we are used to at any Applebee's we have ever eaten at.
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