We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“2nd Sporting Event in Houston-good location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Houston Westchase
Ranked #79 of 517 Hotels in Houston
Helotes, Texas, United States
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“2nd Sporting Event in Houston-good location”
Reviewed April 29, 2013

We stayed at the Hilton for a sporting event, selected by our team not us. We checked in ran some errands, when returning to our room, we found the closet had a very foul smell. We called the front desk, one of the managers Daniel arrived to move us to a different room. We arrived at the 2nd room and found there was another issue with the room. Daniel quickly got on the phone, calling his staff to find a solution. Daniel had his staff locate a room down the hall with better sleeping arrangement as well a provided with a complimentary breakfast for our inconvenience. Things settled down after that and we had an enjoyable weekend. The drive to the GRB Convention center wasn't too bad, there are major highways close to get you there in a reasonable amount of time. The hotel is also located next to a Kroger grocery store and a strip center with a variety of restaurants & a Starbucks. They are all within walking distance, which was nice when you are not familiar with Houston. I would stay again.

Room Tip: We stayed on the 9th floor, next to the elevators, I could here the movement, but wasnt too bad. St...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurie4545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

744 reviews from our community

Traveler rating
    274
    240
    127
    68
    35
See reviews for
130
105
53
403
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Oslo, Norway
1 review
Reviewed April 23, 2013

I booked the wrong dates, so when I arrived, they only had a room availble for one day only. The Duty Manager got on the case immediately and sorted it so that I did not have to change hotels. This I really appreciated. My colleague both had forgotten different items of toiletries and these were given to us without charge. (I have had to pay for same items in other hotels). I definately recommend this hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cassandra Elain... A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2013

When on business, does what a hilton says it will do! Breakfast could be served from 5 am for the early business raisers. The room service is well priced, and the rooms have great beds and all the tools you need on a business trip, desk, good Internet connect, laundry service was prompt. Better spa facilities would add to the hotels benefits! Gym could be bigger and have more equipment

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeyErsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level 6 Contributor
744 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
Reviewed April 12, 2013

Check in friendly and helpful, nice free apples on the counter and water in the room.

Room - quite nicely renovated, absolutely fantastic bed and nice linens. Bathroom ok with good toiletries and good shower.

Meeting space - really very good with excellent breakfast and lunches with great selections of fruit and interesting stuff and abundant water, sodas and ice.

With all this it really sounds like a 5 star review yet isnt because of one appauling fault that meant I would never return, noise insulation or lack of it - doors to corridor, ceiling and room to room, I was woken up countless times by other guests getting ice, talking on the phone or just doing general stuff - dont stay here if you're a light sleeper, in fact dont stay here if you like a good night's sleep

Rob

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OmanRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
2 reviews
Reviewed April 5, 2013

Restaurant service a little slower than expected. Hotel staff very helpful. Outside of peak shower times (early morning or late evening) the hot water took 8-10 minutes to get to a temperature where you could shower. Stayed at hotel for business, 11 nights.

Room Tip: Request a room away from main road. Main road is kind of noisy at night. You could hear a lot of tru...
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twokayaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Rock Arkansas
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 4, 2013

I am always pleased to write a review when I have a positive guest services experience. The Hilton Westchase has one of the best front-in service personnel I have seen in a long time. Facility is clean, beds are comfortable, fantastic restaurant.....but here's what made my stay. I went to take a shower around noon. There was no hot water. I'm not crazy about cold showers, but I made it through. As I was leaving for lunch, I stopped by the front desk to let them know about the hot water. They were extremely apologetic and before I knew I had a printed letter with a $75 credit for dinner at their great restaurant. I wasn't expecting it and I told them that it wasn't necessary, but they insisted. That, my friends, is great customer relations. Kudos to the staff and Hilton. They rarely fail to impress.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greg2263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heraklion, Greece
Level 4 Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 25, 2013

Excellent service and this hotel. Hot breakfast not to be recommended, particularly the sausages and the bacon which where cooked to destruction. Coffee somedays okay other days terrible. Staff excellent. Reception staff excellent. Rooms very nice but television receptrion indifferent. Would recommend this hotel for a stay. Will return next time I am in Hoiuston

Room Tip: family room - excellent
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barrie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Houston hotels
Westchase
Houston Marriott Westchase
Houston Marriott Westchase
#112 of 517 in Houston
523 reviews
Show Prices
Show Prices
Show Prices
Westchase
Holiday Inn Hotel-Houston Westchase
Westchase
Residence Inn Houston Westchase on Westheimer
Show Prices
Show Prices
Show Prices

Been to Hilton Houston Westchase? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Houston Westchase

Property: Hilton Houston Westchase
Address: 9999 Westheimer Rd, Houston, TX 77042-3802
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Romantic Hotel in Houston
#66 Family Hotel in Houston
#83 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Houston Westchase 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Located in the stylish Westchase district just off Sam Houston Tollway, this Houston hotel is located 30 minutes from both major airports, Hobby (HOU) and George Bush (IAH). We're ideal for business travelers and guests of ABB, Halliburton, SAP, Phillips 66, etc. We offer panoramic views of the city from the floor-to-ceiling windows of your guest room, spacious suite or executive level upgrade. Our hill country-inspired steakhouse, Rio Ranch, is located on the property and boasts mesquite wood-grilled steaks and Texas cuisine, perfect for a special occasion, business dinner or private party. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, HotelQuickly, Agoda and getaroom.com so you can book your Hilton Houston Westchase reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Houston Westchase Hotel Houston
Hilton Hotel Houston
Houston Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing