"Heavenly" stay in every way. Upon my arrival, valet's Kevin and Matt welcomed me with big smiles as if they were awaiting MY arrival. As I slipped through the lobby doors, the oasis of soothing sights, sounds and scents of White Tea, Westin's trademark fragrance, wrapped itself around my senses. The tastefully decorated lobby invites you to "escape" as the front desk staff Reece and Clint warmly welcome you to embrace a carefree stay of relaxing and rejuvenation. (Thanks Danny for taking care of my reservation, it was flawless) As a elite preferred SPG member/owner, I was placed on the one of the "preferred" floors overlooking the beautiful Galleria area, a greatly appreciated gesture, thanks guys. NOTE: this property no longer offers a "club floor", a bottle of water is located in your room and choice of Houston Chronicle or USA today delivered to your room)
The elevators worked great for me, contrary to what has been mentioned in other Trip Advisor reviews. The halls and carpets are beige/tan color on color, very calming and clean. My room was on the 20th floor, a preferred SPG floor . . . to say it was AMAZING would be an understatement! It was very large and comfortable, reminding me somewhat of the Westin Times Square, however much larger! The spacious room not only had a King Heavenly Bed, it had two wing chairs and an office area. My room was exceptionally clean, housekeeping is to be commended. The bathroom was very fresh, updated with a Heavenly shower head, stainless hardware and a comfortable bathtub for my bubble bath (my way of relaxing). The White Tea shampoo/conditioner and bath soap grants permission to soak up the Westin Renewal experience, one of which I look forward to.
My experience at this property has me yearning to return. In order to give this property an accurate unbiased review, I am going back this next weekend, labor day. I am trusting my experience will once again prove to be more than I expected. Maybe I'll see more of the Galleria Mall this trip! :)
- Official Description (provided by the hotel):
- Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center, it is the only place to stay for ultimate leisure, dining and entertainment. ... more less
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- Also Known As:
- Westin Houston
- Houston Westin