The Westin is right inside the Houston Galleria so you're steps from world-class luxury indoor shopping - seriously tempting when your reason for being here is a conference for work! I had sessions at the Westin Oaks, which is a 10-minute walk away from the Westin Galleria through the mall, so attendees shopped both before and after meetings!
As for the Westin itself, check-in was efficient. Inside the room, everything was clean although the shampoo bottle was only half-full and left over from a previous guest's stay. There were wrapped plastic cups in the bathroom, and a complimentary bottle of water on the dresser. The shower curtain rod is one of the curved type, giving more elbow room for showering, and the shower head was a fancy square Kohler rain shower.
The bed was just the right amount of firm, and linens were crisp. I'm not sure if all rooms have this issue, but mine faced a busy road that seemed to have traffic all night long, so it was a bit noisy. All said, I would definitely stay here again and bring more spending money (!).
One last thing to say - I left my computer's charging cord in one of the Westin Oaks' meeting rooms and didn't realize it until I got back home, several states away. I called the hotel at midnight, and the security teams at both the Westin Galleria and Westin Oaks immediately searched for the power cord, and found it. They called as soon as they located it to ease my mind. This is service! I just paid for FedEx delivery to get it back. Props to Terence and Julio for their rapid response.
- Official Description (provided by the hotel):
- Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center, it is the only place to stay for ultimate leisure, dining and entertainment. ... more less
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- Also Known As:
- Westin Houston
- Houston Westin