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“Central Houston Hotel”
Review of The Lancaster

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The Lancaster
Ranked #1 of 506 Hotels in Houston
Certificate of Excellence
Perth, Australia
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Central Houston Hotel”
Reviewed December 8, 2013

The Lancaster Hotel is located in downtown Houston, convenient to theaters, restaurants and the business district.
Decor is English and very tasteful. Rooms are clean and the beds very comfortable.
I would recommend this hotel for both couples seeking a romantic night out and also business men working in central Houston.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LancasterManagement, Manager at The Lancaster, responded to this review, January 21, 2014
Thanks for the feedback. We truly value your opinion! -Michelle M., Sales Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,395 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (295)
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English first
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 2, 2013 via mobile

My mom and I visited Houston for the purpose of seeing a few Christmas shows. We booked The Lancaster as it was the close test hotel to both theaters we were attending. The hotel exceeded our expectations! It was a beautiful, charming place with excellent service. The rooms were huge, clean and gorgeous. If ever in the area again, we will definitely book a room here.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WTassin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LancasterManagement, Manager at The Lancaster, responded to this review, January 21, 2014
We hope you choose us again next Christmas! -Michelle M., Sales Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groves, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 2, 2013

We checked out The Lancaster because it was close to the Bayou Music Center. Other downtown activities are close to the hotel or easily accessible. Loved the ambience and historic charm of the hotel. Everything was newly remodeled and the attention to detail was excellent. I read the "terrible" reviews before I decided to write my review, and I can say that all the problems listed in those reviews have been addressed. With the renovation of the hotel, the rooms are beautiful and updated, while maintaining the historical ambience of the hotel. The staff must have been "renovated" as well because they all were courteous and friendly. The restaurant was wonderful; killer crabcakes and excellent sea bass. The breakfast the next morning was great; included in the price of your room. Will definitely return to The Lancaster; loved the intimate and relaxed feeling while there.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LancasterManagement, Manager at The Lancaster, responded to this review, January 21, 2014
We strive to ensure top level customer service, from our breakfast offerings to the cleanliness of the rooms. We are thrilled that you experienced such a great stay and look forward to seeing you again. -Michelle M., Sales Mgr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 1, 2013

This Hotel was recently renovated and I must say it is an absolutely beautiful Hotel that is nothing like any chain Hotel I am used to going to. I am so glad we stayed here. The reason we picked this Hotel was because of the access to the Bayou Music Center, which is only a few blocks away. We stayed on the 12th floor and had no problems with any street noise. The bed was very comfortable and the pillows were great. I also enjoyed cuddling up in the big, soft robes that were available in the room. The staff is exceptional. Always had smiles on their faces and always willing to offer help with anything needed. The on-sight restaurant was very good as well. If you don't want ordinary, this is a must try!!!

Room Tip: Rooms on the 12th floor have extra high ceilings with chandeliers. Beautiful view on the west side.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srmariein3d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LancasterManagement, Manager at The Lancaster, responded to this review, January 21, 2014
This comment makes our day! So glad you had an exceptional stay! -Michelle M., Sales Mgr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vidor, Texas
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 1, 2013 via mobile

I recently stayed one night at The Lancaster. Nice boutique hotel in the theatre district. Didn't care for the $30/ night parking they charge, but we were able to use the shuttle service to a nearby show. My room was on the third floor and faced the street, if you need quiet to be able to sleep get a room off the street. The hotel itself was nice and so was the attached restaurant. The staff was very courteous and professional.

Stayed November 2013, traveled as a couple
Helpful?
Thank GSDrulez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LancasterManagement, Manager at The Lancaster, responded to this review, January 21, 2014
We appreciate your feedback and we do our best to provide competitive rates, as $30 parking is the average rate for downtown parking in Houston. We will note in your profile to include a room assignment on the back side of the hotel, away from the street. Thanks again for your feedback.
-Michelle M., Sales Mgr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 25, 2013

Built in the 20s, this is another perfect example how charm can be maintained without sacrificing today's amenities and technology. Beautiful, comfortable, warm, the right size, excellent rooms,
well located in down town across from the Symphony, lovely Cafe / restaurant and very well priced.

  • Stayed November 2013, traveled on business
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seanhferrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LancasterManagement, Manager at The Lancaster, responded to this review, January 21, 2014
Thank you for appreciating our historic significance and charm! -Michelle M., Sales Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 21, 2013

I recently stayed 4 nights at The Lancaster in Houston. We were a group of 6 with 3 rooms. We all quite enjoyed our stay! This is a beautiful historic hotel! The rooms were spacious and clean. The beds were extremely comfortable. The staff were friendly and helpful. The location is pretty good - close to the metro rail and theaters. Only downfall about the location is being in the business district, there are many restaurants very close by but many of them were closed in the evenings and on weekends. But the hotel's free shuttle service will take you within 3 miles of the hotel so the restaurants and bars in midtown are easy to get to. The Lancaster also offered a free breakfast which was quite good - better than a lot of your typical continental breakfasts! Great hotel! I would definitely go back.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TBird43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LancasterManagement, Manager at The Lancaster, responded to this review, November 23, 2013
We were thrilled to host your group. So glad you chose our property. Thanks for the review!
-Michelle M., Sales Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lancaster

Property: The Lancaster
Address: 701 Texas St, Houston, TX 77002-2712
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Houston
#1 Luxury Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lancaster 4*
Number of rooms: 93
Official Description (provided by the hotel):
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston

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