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Sheraton Suites Houston Near The Galleria
Ranked #106 of 504 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
PA
1 review
“Not bad”
4 of 5 bubbles Reviewed December 7, 2009

I really enjoyed my stay at the Shearton Suites at the Galleria in Houston, Texas. it was very nice and clean and the people were very helpful. I had a hard time understanding why they didn't have a continental breakfast, considering the price a night. I thought AT LEAST a continental breakfast would be appropriate after all the money being spent to stay there. Also, the hotel was right off a freeway so the ONLY choice was to park in the parking garage but to charge $12.99 a day?????? That was outrageous to me.

  • Stayed November 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TEONNA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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520 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Houston, Texas
Level Contributor
4 reviews
4 of 5 bubbles Reviewed December 3, 2009

I have lived in Houston and have worked near the Galleria area many years. The location is great as the hotel is located just within the walking distance from the Galleria Shopping Center and is surrounded with many fine restaurants all around.. Close by is the uptown an upscale shopping and condominium high rise that has fancy boutique stores and fancy restaurants. Next to the Sheraton is the Intercontinental Hotel where many head of the states and high profile government officials stays when they are in Houston.
Over all it is located at the cross roads of many major highways thus making it easily accessible and not far away from the two airports that Houston is serviced by major and regional airlines.

  • Liked — sound proof and the amenities
  • Disliked — pool area
  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ghori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed November 19, 2009

Great location. You can walk to Galleria, the famous Mecca of shopping. The rooms are ample, apartment style, with a mini refrigerator. Reception desk is staffed with excellent personnel. Very good gym with enough exercise equipment and enough to more than one person in the gym – not a small feat comparing with gyms of many “high end” hotels. The parking is extra, although not very expensive, and so is the breakfast. There is a two hundred dollars penalty for smoking in the room but my take is that the penalty is not enforced judging that I needed to change the room because the initial one was reeking of stale smoke. There was no problem in having my room changed.
My only pet peeve is about the “shuttle services”. The hotel advertises for free transportation in a two and a half miles or so radius. Good luck to you! I tried to catch the shuttle about three times during my two days stay. Every time the concierge gave me a standard answer: “the shuttle will be back between five and ten minutes”. It never happened. You better take a taxi - unless you are the type of person who wins the lottery. What I found aggravating was that at one time there were two shuttles parked in front of the hotel with no drivers attending while people were waiting.
But heck, that’s a small inconvenience for an excellent deal at this hotel – providing that you prepay the room.

  • Stayed November 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Algesoft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xoxalexiaxox
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 23, 2009

Although again I'm not one to stay at a Sheraton, however for the price and location this was the best value. We were surprised with champagne and strawberries once we returned from the rehersal dinner, which was an absolute delight. We were right next to the elevators, yet the room was completely silent. The staff was very friendly and helpful.
My only complaint would be the location of the entrance, It's right off a busy offramp and proved difficult when attempting to exit.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xoxalexiaxox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 1, 2009

Very nice hotel. The suites are modern with two 37" LCD TV in the lving room and bedroom. The bathroom sink is large and has a full size mirror on the large closet area. Had a one week seiminar there and the breakfast was great as well. The business area in the lobby area was very convenient to use as well. Will definitely stay again.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
68 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed August 22, 2009

I've stayed here several times and it has always been pleasant. The rooms are spacious and clean. The decor is modern but unobtrusive - good design. The best thing is that the room service is from Omaha Steaks and the food is wonderful. The service is always courteous and prompt. I've also stayed at both Westins down the street and would recommend this over those two properties due to size of room, free wifi, and much better food - all for less money! And the Sheraton has a FREE business center. The Westins tend to nickle and dime on all those extra services.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank reallypickylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 16, 2009

I have been traveling to Houston on a fairly regular basis and have stayed at the Sheraton Suites. The convenient access to the highways and the galleria area is great. The hotel is well maintained. There are a few dirty vents in some of the hallway but the rooms are neat and clean and extremely spacious. The fridge in the room is a bonus too. The staff is nice and friendly. I'd stay here again.

They have free wifi too. A plus.

One thing that I do not like is the fact that they charge for parking.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Durple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Suites Houston Near The Galleria

Property: Sheraton Suites Houston Near The Galleria
Address: 2400 West Loop S, Houston, TX 77027-4204
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Green Hotel in Houston
#31 Luxury Hotel in Houston
#133 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Suites Houston Near The Galleria 4*
Number of rooms: 283
Official Description (provided by the hotel):
Surrounded by the glamour of uptown Houston, Sheraton Suites Houston Near The Galleria is ready to greet you with a pleasant and comfortable stay. Our full service, all-suite hotel puts you close to the excitement at the George R. Brown Convention Center, Reliant Park, Minute Maid Park, Toyota Center, BBVA Compass Stadium, Museum District, downtown Houston, and the world renowned Texas Medical Center.Spend the day browsing Galleria Mall's extravagant shops and day spas, just two blocks away, and then return for a refreshing swim in our outdoor pool. After, share in some delightful food and conversation at our restaurant or lounge.Fully unwind in one of 281 spacious suites, beautifully appointed and full of all of the ingredients for a memorable stay. Find a great hotel convenient to Houston’s major airports at the Sheraton Suites Near The Galleria. ... more   less 
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton

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