I'm staying here for a conference after not staying here for ~ 1 year.
The good news is that the renovation is complete. The bar is in place and the club on the 15th floor is finished. The remodel is nicely done.
The good: nice, attentive staff. The restaurant manager checked on me in the bar after I vetoed the restaurant because it was I too loud due to a happy hour taking place in the back. I like the chilled, bottled water offered in the lobby.
The bad: the club lounge. I went up on Monday night and there was no food and the server informed me that the wine would be $19 a glass ( while she as pouring the wine). The following morning, I went up for breakfast and found a very limited menu followed by a ticket to sign with a spot to add gratuity. I've stayed at Sheratons all over the world and have never had this happen. It was tacky. If they can't afford to pay their staff, then don't offer the club. In the room, there wasn't a robe. The management would be wise to consider what is offered at other Sheratons nearby and offer a comparable product, especially when they charge more per room.
- Official Description (provided by the hotel):
- Surrounded by the glamour of uptown Houston, Sheraton Suites Houston Near The Galleria is ready to greet you with a pleasant and comfortable stay. Our full service, all-suite hotel puts you close to the excitement at the George R. Brown Convention Center, NRG Park, Minute Maid Park, Toyota Center, BBVA Compass Stadium, Museum District, downtown Houston, and the world renowned Texas Medical Center. Spend the day browsing Galleria Mall's extravagant shops and day spas, just two blocks away, and then return for a refreshing swim in our outdoor pool. After, share in some delightful food and conversation at our restaurant or lounge. Fully unwind in one of 283 spacious suites, beautifully appointed and full of all of the ingredients for a memorable stay. Find a great hotel convenient to Houston’s major airports at the Sheraton Suites Near The Galleria. ... more less
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- Also Known As:
- Sheraton Suites Houston Near The Galleria Hotel Houston
- Sheraton Houston
- Houston Sheraton