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“Good location”

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Sheraton Suites Houston Near The Galleria
Ranked #125 of 516 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good location”
Reviewed March 21, 2013 via mobile

I stayed for 4 nights since I was busy in the Galleria Area and the Rodeo. And this hotel just has an amazing location... Is walking distance from Galleria (though the hotel offers free shutle) and from Reliant Stadium is a 10min drive. The rooms were very big, the beds comfy, and the staff was pretty nice too. I will return if I'm back there.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kennstdu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review, April 2, 2013
Dear Guest,

We appreciate you taking the time to post such positive comments - it's always great to hear that we exceeded your expectations in every manner. We have shared the feedback that you provided us about housekeeping with the appropriate members of our management team.

Thank you for your review, and we look forward to welcoming you back in the future!

Sincerely,
JamalM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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547 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
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Kansas City, Missouri
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 14, 2013 via mobile

State here for a week. Recently remodeled and good location. Not really close to Galleria for walking, but ok.

Great price and free parking. Stayed on side away from highway and was very quiet. Other side is very close to highway and may be loud.

A sweater from precious guest was found in bathroom which made us wonder about housekeeping, but everything else was very good. Probably just an isolated oversight. Would definitely stay here again.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yezman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review, April 2, 2013
Dear Guest,

We appreciate you taking the time to post such positive comments - it's always great to hear that we exceeded your expectations in every manner. As a management team, we take all comments seriously and share them with our staff, so that we may resolve any and all issues. We have shared the feedback that you provided us about housekeeping with the appropriate members of our management team.

Thank you for your review, and we look forward to welcoming you back in the future!

Sincerely,
JamalM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san antonio, texas
Level 5 Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 12, 2013

I stayed at this Hotel in January after booking a hot-wire rate for a overnight trip with my husband. Although the hotel website says all rooms are suites, it is more like a small sleep area and french door partition that includes a sofa and refrigerator and coffee machine. The hotel is very clean, has an outdoor pool and offers free wifi throughout the hotel. Be forewarned that most hotels in the Galleria including this one does not mention the parking fee for parking your car onsite- here at Sheraton the rate is $14 per car per night.
I usually don't stay in the Galleria and would much rather stay a few miles away where I get a better hotel and many more amenities like free breakfast and free parking in addition to wifi.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FNA77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review, April 2, 2013
Dear Guest,

Thank you for taking the time to post your comments. As a management team we take all comments seriously so that we may resolve any and all issues. We have shared the feedback that you provided us about the parking charges with the appropriate members of our management team.

We will be completing a multi-million dollar renovation of the hotel over the course of summer 2013, in which our guest rooms will be getting completely refurbished. The restaurant and bar will also be getting a completely new look. With the addition of the Sheraton Club on the 15th floor and the new look and feel in our 8,000 square feet of meeting space; we look forward to welcoming you back!

Sincerely,
JamalM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison
Level 6 Contributor
221 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed March 2, 2013

This is an old place, but seems to be pretty clean. Suites are small, even with upgrade.

Very short on outlets for electrical things. Had to unplug lamps to make enough outlets.

Internet speeds very slow.

Very loud if on the freeway side of building.

Housekeeping good. Beds comfortable.

Room Tip: Get room on side away from freeway.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ClickTheGeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review, April 2, 2013
Dear Guest,

Thank you for taking the time to provide us with the gift of feedback, it is regrettable that your stay with us did not meet up to your expectations. As a management team we take all comments seriously so that we may resolve any and all issues.

We will be completing a multi-million dollar renovation of the hotel over the course of summer 2013, in which our guest rooms will be getting completely refurbished. As we complete this renovation our new work desks as well as one of the night stands by the bed will come equipped with a power pack, to allow for the easy connection of multiple chargers.

Additionally we are in the process of performing an Internet upgrade and will have a 50Mbps Fiber Internet connection installed by the end of spring 2013. The restaurant and bar will also be getting a completely new look.

With the addition of the Sheraton Club on the 15th floor and the new look and feel in our 8,000 square feet of meeting space; we look forward to welcoming you back!

Sincerely,
JamalM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 19, 2013

I like the idea of having all the rooms being a mini suite. The rooms were cozy and the bed was comfortable. But, the place could definitely use a remodeling. The place is definitely outdated. The building looks old, the rooms look old, the pool looks very plain, and the sheraton fitness center could definitely be at a better location.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank albert y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 15, 2013

If this were 1994 the hotel would look brand new and I would be happy. The rooms and facilities definitely need to be updated. Checkin process was quick and easy as a SPG Gold member. I really think as a guest, self parking should be included however costs $15/day.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brandydk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level 4 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 9, 2013

The Sheraton Suites is in a great location, within blocks of the Galleria, excellent restuarant choices and plenty to do. Though the price for the hotel was more than I typically pay for a Sheraton the fact that I got an upgrade did help. All suite hotel was nice, had a few people over to watch the game and get some work done.

Didn't use the pool but it wasn't all that big...but enough for getting out of the sun. Omaha steak house and bar within the hotel.

Best thing about this hotel for this particular trip was the free shuttle service they offered. Our clients were less than a mile away but it was pouring....so the hotel was great about shuttling us there and picking us up when our meetings were over (just let the driver know when to pick you back up). The shuttle is free but is on first come first serve but worked for us (just tip well each trip $5-$10) to keep the driver coming back.

Room Tip: Rooms are all pretty much the same but since all are suites all are nice. Both bedroom and living a...
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Suites Houston Near The Galleria

Property: Sheraton Suites Houston Near The Galleria
Address: 2400 West Loop S, Houston, TX 77027-4204
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Houston
#36 Luxury Hotel in Houston
#133 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Suites Houston Near The Galleria 4*
Number of rooms: 283
Official Description (provided by the hotel):
Surrounded by the glamour of uptown Houston, Sheraton Suites Houston Near The Galleria is ready to greet you with a pleasant and comfortable stay. Our full service, all-suite hotel puts you close to the excitement at the George R. Brown Convention Center, NRG Park, Minute Maid Park, Toyota Center, BBVA Compass Stadium, Museum District, downtown Houston, and the world renowned Texas Medical Center. Spend the day browsing Galleria Mall's extravagant shops and day spas, just two blocks away, and then return for a refreshing swim in our outdoor pool. After, share in some delightful food and conversation at our restaurant or lounge. Fully unwind in one of 283 spacious suites, beautifully appointed and full of all of the ingredients for a memorable stay. Find a great hotel convenient to Houston’s major airports at the Sheraton Suites Near The Galleria. ... more   less 
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton

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