I have read the other reviews and thought this would be a good place to stay. All went well at the start, plenty of space in the parking lot, checkin was very friendly and swift. The room was a bit dated and need of a refresh compared with other Crowne Plaza's I have stayed at recently. There wes no hot water in the restroom and it took about 40 minutes before I had maintence in the room to sort the issue out. He said the room might have not been used for a few days and may well take a while for the hot water to reach the room.
I did not eat in the resturant.
I did have a drink or two in the bar. Service was good even though it was busy.
Breakfast in the morning - miss - it was of a quality which I could not rate, service was so bad I had to ask to get a coffee refil. When I went back to the breakfast bar to collect my toast from the toaster - the table had been cleared! When I wanted a waiter I could not find one! The cost was over $14 for the buffet - waste of money (and I had been given a 50% voucher at checkin making it about $8 with tax - still was overpriced.)
Overall I would stay at another Crowne Plaza in Houston and drive to my meeting rather than stay at this one and be nearer.
- Official Description (provided by the hotel):
- The Crowne Plaza Houston Northwest Hotels convenient location in Northwest Houston, Texas on US Highway 290 offers easy access to downtown Houston, The Houston Galleria shopping district and many area attractions. A full service hotel offering all the luxuries you have come to expect from a Crowne Plaza if coming to town for business or leisure. Business travelers visiting Weatherford, International Paint, Oceaneering, National Oilwell/Varco, Menniger Clinic, Caterpillar, Cooper Cameron, David Weekley Homes, Siemens or Dresser will find Crowne Plaza NW Hotel the perfect location to work and relax. With over 17,000 square feet of convention & meeting space and a dedicated meeting planner on property, we can accommodate almost any size meeting. The Crowne Plaza Houston NW Hotel features one of Houston's premier restaurants in Remington's Grille & Bar which offers upscale dining and room service. Each guest room is updated with complimentary Rukas WI-FI access, work desk and includes our fabulous Sleep Advantage package ensureing a restful nighs sleep. A key accessible club lounge is available for breakfast Monday Friday from 6 AM - 9 AM and an evening reception including hors d'oeuvres and cocktails available from 5 PM - 7 PM, Monday Thursday evening. Our friendly staff provides world class service which makes this Houston hotel 'The Place to Meet'. ... more less
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- Also Known As:
- Crowne Plaza Houston - Brookhollow Hotel Houston