We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Interesting hotel for the traveller who seeks unusual”
Review of Omni Houston Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Omni Houston Hotel
Ranked #23 of 508 Hotels in Houston
Certificate of Excellence
Tulsa,Oklahoma
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Interesting hotel for the traveller who seeks unusual”
Reviewed November 10, 2011

I usually stay at the St Regis in Houston, but it was full last night, so I stayed nearby at the Omni. Because the Omni is somewhat out of the way despite being so near the Galleria area, I rarely think of the hotel as a place to stay.

The exterior of the hotel is stylistically dated, but the interior is quite attractive, both in the common areas and up in the guest floors. Because it is away from the highway and roads, the hotel is dead silent at night.

Staff was top notch, with a hat tip to the valet parking team who was fast, friendly and efficient.

I can certainly recommend the hotel for the business traveller who does not want to stay in a box hotel.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Omrwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTexasMgr, E-Commerce Manager at Omni Houston Hotel, responded to this review, November 14, 2011
Thank you for the great words regarding the hotel. We put many hours into ensuring that the hotel continues to live up to the great expectations we have set, but the most important comment to us is that the staff were top notch. Thank you again and we look forward to your next trip to Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,843 reviews from our community

Traveler rating
    1,079
    464
    157
    80
    63
See reviews for
381
415
74
745
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
The Woodlands, Texas
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 31, 2011

For location and setting, this property has always been one of the best in Houston since it started as a Four Seasons. With renovations, including a new spa, this hotel has alot of positives. When you add value, hard to beat.

Room Tip: Corner rooms are larger, but you may hear service elevators.
See more room tips
  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobG87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 26, 2011

OMNI Houston almost succeeded in ruining my wedding weekend. After creating a blockout for guest at this establishment we were then treated with disrespect by a hotel staff that was incompetent and down right rude. Too many errors to count and after being moved several times due to multiple issues I found myself at this hotel for over 9 hours and at this point still did not have a room, I walked in to “my” suite only to realize that my luggage, and bridesmaids dresses, were no where to be seen, and this was the night before my wedding... I will not be coming back. Multiple letters have been sent to executive management about this issue, but if they are anything like the on site managers I do not have much hope for any resolution. Additionally everything which was to be complementary, due to the issues we ran in to, was billed to my mother-in-law...TWICE.

Room Tip: There are no good rooms
See more room tips
  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank o0pbandj0o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTexasMgr, E-Commerce Manager at Omni Houston Hotel, responded to this review, November 14, 2011
Thank you for your review. We apologize for the issues you experienced during your time with us, and I know that the General Manager has reached out to your to ensure that we are able to address each issue you experienced during your stay. We know that your return visit will show you the true experience of our hotel. Thank you and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 23, 2011

A nice hotel in a quiet location near the galleria. Nothing in walking distance. We are loyal Omni customers. That being said, it wasn't our best Omni experience because of some slight details, but wasn't bad.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rwueste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Britain
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 23, 2011

Loved my stay at the Omni, the facilities were great, the staff were really nice! I stayed for 3 nights on my own and the staff were very helpful and friendly! My room was big, modern and clean. Downside was there was no free wifi. I took advantage of their pool every morning and also their free car service (within a few miles of the hotel). I also had the best white omelette ever! If I am ever back in Houston, I'd definitely consider staying here again.

  • Stayed June 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anusenvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTexasMgr, E-Commerce Manager at Omni Houston Hotel, responded to this review, November 14, 2011
Thank you for your review of the Omni Houston Hotel. If you join our complimentary Select Guest program, free wireless internet is just one of the many benefits. We hope that on your next visit to Houston, we see you back at the Omni!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
2 reviews
Reviewed October 21, 2011

Stayed at Omni Houston Galleria for honeymoon night. Booked the Sweet Rendezvous Romance Package. Room was upgraded suite and everything was impressive and presented perfectly, not a flaw anywhere to be seen. Champagne and Truffles upon arrival were excellent and served professionally by bell staff. Perfectly clean bathroom and appointments. Bedroom and linens were clean, fresh and comfortable. Slept very well, comfortable bed and very quiet. Breakfast with signature morning cocktail was impressive and accurate as ordered,...delivered by room service on large round table with perfect white tablecloth. All the hotel staff interactions were friendly and professional. Overall a very impressive experience. I was hoping for a memorable honeymoon stay and made an excellent choice with the Omni Hotel - Galleria. Also, we had dinner at the Oceanaire Seafood Room in the Galleria. Everything was superb.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larryzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTexasMgr, E-Commerce Manager at Omni Houston Hotel, responded to this review, November 14, 2011
Thank you for choosing the Omni Houston Hotel to be an important part of your big day. We know that this can be a stressful day and strive to ensure that everything goes off without a hitch. Congratulations and we hope to see you again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Otsego, Minnesota
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 13, 2011

Beautiful hotel. Stayed here for a conference for work. The accommodations were very clean. I enjoyed arriving to my room to find soft lighting, waterfall music and a robe on the bed. Excellent room service, but spendy. Very nice workout facility. Relaxing pools.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MCotterell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Houston hotels
Great Uptown
Hotel Granduca Houston
Hotel Granduca Houston
#2 of 508 in Houston
776 reviews
Show Prices
Show Prices
Show Prices
Hotel ZaZa Houston
#7 of 508 in Houston
1,649 reviews
Downtown
JW Marriott Houston Downtown
Downtown
Hotel ICON, Autograph Collection
Show Prices
Show Prices
Show Prices

Been to Omni Houston Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Houston Hotel

Property: Omni Houston Hotel
Address: 4 Riverway, Houston, TX 77056-1915
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Houston
#14 Luxury Hotel in Houston
#19 Romantic Hotel in Houston
#24 Family Hotel in Houston
#27 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Omni Houston Hotel 4.5*
Number of rooms: 378
Official Description (provided by the hotel):
Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with 378 spacious guest rooms, including 33 luxury suites, all with sensational views of the city or pool area. Enjoy the nightlife at Black Swan. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. You are just 10 minutes by car from the central business district and 30 minutes from George Bush Intercontinental Airport or 25 minutes from William P. Hobby Airport. Of course, our exceptional amenities and four-diamond service may make it hard to leave your room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Omni Hotels & Resorts, Booking.com, Prestigia, Orbitz, Travelocity, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Omni Houston Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Houston
Omni Houston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing