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“come for the view”

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Hilton Houston NASA Clear Lake
Ranked #97 of 518 Hotels in Houston
GreenLeadersBronze level
Reviewed October 25, 2012

i spent a nice weekend in this hotel. The staff and decor was nice, you could sit outside and watch the water. I only have only a couple of things that I would like better. It really had nothing in the close area to visit other than the space center and the windows did not open in the rooms, which would have been nice.

Room Tip: ask for the ones with the door and patio, although the patio is too small for a chair, it is fresh a...
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  • Stayed: October 2012, traveled with friends
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1  Thank HamLake_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinGreenwood, General Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded October 26, 2012

Thank for visiting our hotel and area and thank you for posting this review. People come from all over for our spectacular views! We do have some rooms that have balconies so you can enjoy the fresh air next time you visit...

Martin Greenwood
General Manager
Hilton Houston NASA Clear lake
martin.greenwood@hilton.com

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941 - 947 of 1,108 reviews

Reviewed October 7, 2012 via mobile

Tried to watch Netflix on iPad while my guy was watching football. Finally had to switch to cell phone to finish show.

Bar area was nice. EXCEPT small child with unruly parent who thought it was ok for his kiddo to run screaming through fine dining area, and have patrons babysit while he was talking loudly on cellphone. People these days are clueless and have ZERO manners. Not the hotel's fault.

  • Stayed: October 2012
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Thank Clippitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

My wife and I stayed here for a one night weekend getaway and we had the time of our life.

We we were allowed to check in Saturday at 1:30pm even though checkin is at 3pm. When we arrived to the room, we noticed a musty smoke smell and a small dirty towel was left on the ottoman. We called down to the front desk and requested to change rooms. They were able to hook us up with a room on the Penthouse floor and the guest services agent personally walked up to the room first to make sure the room was clean and in order before we moved rooms. She even came to the room we were currently in to hand us our keys. We arrived at the room and were very impressed by the gorgeous view of the lake and the penthouse lounge just 2 doors down from our room. The lounge came fully stocked with snacks, complimentary drinks and starbucks coffee vending machine. It also had very comfortable indoor seating with 3 tvs to watch and an awesome outdoor patio with a beautiful view of the lake.

The hotel has a jetski rental facility on the property. I'm sure during the summer, this place is booming and fully staffed. However, during the off season there is no one on site and the only way you can get on a jetski is by calling the number and waiting for someone to showup. You'll pay about $45-50/ half an hour but the thrill is well worth it!

The condition of the property needs improvement. Our door was very worn and knocked against the door frame everytime the lounge door closed quickly. The bolt lock was very loose and I'm pretty sure it wouldn't withstand an assault if someone tried to break in. The wall had holes around the desk mirror where a bigger mirror must have been before. But the large screen TV was nice, the bathroom was beautilfully renovated and the lake view was spectacular! Despite a few worn appearances of the room, the customer service and location of the property will have us coming back for more!

Kemah boardwalk is just 5 miles away, but prepared to spend $7+ for parking and lots of money on rides and restaurants. Galveston is about a 25-35min drive.

  • Stayed: September 2012, traveled as a couple
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Thank pot582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinGreenwood, General Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded October 7, 2012

Thank for the review of our hotel! I am so glad you enjoyed yourself. I will definitely look into the maintenance opportunities you mentioned, thank you!

Martin Greenwood
General Manager
Hilton Houston NASA Clear Lake
martin.greenwood@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2012 via mobile

This Hilton has the best views of the area and sectscular views of Clear Lake heading towards Kemah and the Gulf. Right across the street from NASA, there is virtually nothing else in the immediate area. A visit to Galveston or the Kemah boardwalk, with is bars and restaurants is a must. Right on the water, they have a ferriswheel and small train to ride. Great for the kids or for an adults night out. Oh, ya. The Hilton is the place to stay. Great service, restaurant and bar. The outdoor pool looks out over the lake.

  • Stayed: September 2012
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Thank TimmyG2678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinGreenwood, General Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded October 7, 2012

Thank you for taking the time to share your experience with fellow travelers and providing feedback for our team. We are glad that you enjoyed your stay and my staff loves to hear compliments on good service!

Martin Greenwood
General Manager
Hilton Houston NASA Clear Lake
martin.greenwood@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2012

We last stayed here about 2 years ago, when the place was undergoing major renovations. While it was a hassle at that time, they have been well worth it, as the hotel looks fantastic on the inside. The view was spectacular as always, the staff was very friendly, efficient, and accommodating, and the breakfast selection was very nice. Our free upgrade to a penthouse room with exclusive lounge access was a pleasant surprise. The food quality and staff effectiveness has definitely improved since the last time we were here. The decor is modern and tastefully done and the beds are extremely comfortable. You do need a car if you're staying at this hotel, but it's a very nice spot, and we'll stay here again.

Room Tip: Be a Hilton Honors member for extra perks. It's free. Ask for a lake view room as well.
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  • Stayed: September 2012, traveled with family
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Thank Momma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinGreenwood, General Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded October 7, 2012

Thank for taking the time to review our hotel after your stay. I am thrilled that you enjoyed your stay and that our renovation really paid off! Thanks again and hope to see you back...

Martin Greenwood
General Manager
Hilton Houston NASA Clear Lake
martin.greenwood@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2012

We arrived very late but the people behind the desk were very friendly. Our room was right by the elevator which I didn't like too much. It was room 624. We also didn't have a very nice view but that's ok we didn't spend a lot of time in the room anyway. It was nice that there was a fridge but without a microwave it is almost pointless since if we brought food back to the hotel we would not have been able to reheat it. Another is with this room was that the bathroom is very small. Not much moving around space. I did like the beds and they were comfortable. We had an issue with the TV remote but again we barely used it so not a big bother. The hotel is very close to the space center although we did not visit it. There are a few places to eat not too far away, most importantly there is a Starbucks close by across from the McDonalds. We were there for a conference so didn't have much time to explore the area or use other amenities in the hotel. The food provided by the hotel was pretty good, lots of fresh fruit. Over all it was a nice hotel and if we come for vacation here, I would definitely stay here.

  • Stayed: September 2012, traveled with family
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Thank live2travel73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinGreenwood, General Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded October 7, 2012

Thank you for visiting our hotel and writing a review. Hopefully you can return when you have time for more leisurely pursuits!

Martin Greenwood
General Manager
Hilton Houston NASA Clear Lake
martin.greenwood@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2012

we ended up here instead of being in New Orleans , due to the hurricane. Weren't disappointed and found plenty to do in the surrounding areas. NASA space centre is a must for any visitor to Houston.
Only fault with the hotel was the restaurant, which I am sure was very nice, judging by the lovely breakfasts we had, but the price was horrendous. They need to have a 'bar snack' option, as it is quite a long way on foot to fine a local eating place-however we found a fantastic Chinese restaurant opposite the Space Centre, and a Mexican just up the road in the opposite direction.
Staff very friendly and interested in us ( English) we seemed to be a talking point in our whole treck around USA as we went off the tourist route and were welcomed wherever we went

Room Tip: most rooms come with a lake view, but try to get a balcony-we didn't get one unfortunately but I...
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  • Stayed: August 2012, traveled with family
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Thank Sue O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinGreenwood, General Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded September 7, 2012

Thank you so much for rating your stay with us! I am glad that you enjoyed our hotel and that our staff took great care of you. I will discuss your comments on restaurant pricing with our Food and Beverage team; I wonder if you had a chance to check out our casual menu in the Luna Lounge? We receive great comments from our guests on the selection of affordable bites on that menu.

Safe travels!

Martin Greenwood
General Manager
martin.greenwood@hilton.com

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Additional Information about Hilton Houston NASA Clear Lake

Address: 3000 Nasa Pkwy, Houston, TX 77058-4322
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Green Hotel in Houston
#50 Romantic Hotel in Houston
#81 Business Hotel in Houston
Price Range: $115 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston NASA Clear Lake 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Our beautiful Clear Lake hotel boasts some of Houston hotels most breath-taking views. One of the best hotels near Houston, we pride ourselves on our service, recreation and access to water sports. Located only yards from the NASA Space Center, enjoy Houston's only waterfront hotel. Just 20 minutes from William P. Hobby Airport, this hotel lets you make the most out of your time in the area. Stay productive thanks to the 24-hour business center or get some work done from the comfort of your guest room thanks to the wireless internet access. All rooms and suites combine comfortable furnishings and signature beds with modern technology and impressive water views. Work out in the modern fitness center or swim in the outdoor pool. Relax with a poolside cocktail under the warm Texan sun with lake views or head to Luna restaurant for delicious cuisine in elegant settings. A range of 18 flexible function rooms include intimate boardrooms and grand ballrooms, offering space for up to 600 attendees. ... more   less 
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Also Known As:
Hilton Houston Nasa Clear Lake Hotel Houston
Hilton Hotel Houston
Houston Hilton

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