Stayed here for a friends wedding. The lobby has been redone and has a great water feature. The rooms were also upgraded and the staff was friendly. Would recommend for anyone needing a nice hotel in the Katy part of Houston.More
Stayed here for a friends wedding. The lobby has been redone and has a great water feature. The rooms were also upgraded and the staff was friendly. Would recommend for anyone needing a nice hotel in the Katy part of Houston.MoreShow less
Thank you for your review and your recommendation! We hope to see you again soon.
My wife and I were in Houston for a wedding and spent the weekend at the Omni Houston Hotel Westside. The rooms were huge, the food was great and they treated us like kings. The hotel is on Interstate 10 with an easy-on-easy-off intersection. We used the valet parking but there is lots of open parking if you plan to park it yourself. Very nice modern hotel with lots of glass, the photos do not do it justice. Shopping at Memorial City is only 5 minutes away and many places to eat in the area.
Nothing makes us happier than to hear our staff made you feel like a king and that every aspect of your stay was a positive experience! Thank you for taking the time to submit this review and we look forward to providing more royal treatment on your next trip to Houston.
This hotel surpassed our expectations in every respect. I can't say enough about the lobby area. It was beautiful as well as clean and well maintained. There is a lake winding through the lobby stocked with fish and turtles. The staff was happy to hand out packets of fish food for my daughter to feed the fish. The self-parking was safe and very convenient. All the staff was very nice. Our room was nice and very clean.
We appreciate you taking a moment to review your stay and are so happy to hear we exceeded your expectations. We hope to see you again very soon!
I stayed at this hotel during my cousin’s wedding reception. I currently reside in Houston and I stayed here since it was going to be a long night of fun. My room was very nice. The fitness center is good enough to get a good sweat. The breakfast buffet is very nice as well. Overall I would definitely come back here.
Thank you for taking the time to submit a review. Even when you live locally, a little getaway is always nice. We're glad you enjoyed your stay.
Each time I go back to this Omni it gets worse. The rooms are not as great as any other Omni ive stayed in in the states. I stay at the Omni all the time and this hotel is the only one i have to change rooms in every time i get there. I ask for a free upgrade and the executive king is not really executive at all, just a couple extra chairs and a table. Dont be fooled...dont get me wrong its worth the discounted sale prices but not worth the regular price. This place is easily found on I-10 katy freeway outside of the beltway in Houston but watch out for the traffic at rush hour 3pm to 6pm, you could walk faster than the traffic moves. Im a constant traveler and very picky about where i stay and this Omni is falling quickly. Great bar and breakfast buffet, we have been comp'd breakfast each time because of different issues. Galleria Omni slightly better but costs a little more. Free parking at this hotel. Good customer service.
Although we regret that there were some aspects of your stay that didn't meet your expectations we appreciate the opportunity to hear about them. We are glad that you felt our customer service was good and that you enjoyed the bar and breakfast buffet. We hope you will stay with us again soon.
Well our stay here did not get off on the best foot. When checking in, we were being given a double bed when I reserved a king. We were informed that since we booked through a 3rd party (Orbitz) our preferences were not guaranteed... Huh???? Where did it say that when I booked. My husband is 6'4" and a small bed is not an option for him. Anyway they did manage to find us a king after a few minutes so crisis averted.
After that things went well. There are a few nice perks you get with the loyalty program - free Internet and coffee delivered to your room in the morning--nice. They also have a very reasonable breakfast menu with some basic items you can have delivered with your coffee. That was something I haven't seen before and we enjoyed. The hotel room was just OK - I found the bed to be very comfortable and slept like a baby. The beauty of this hotel is in the lobby. Very pretty and as it seems the Omnis strive for, very peaceful. We found the staff to be very helpful - actually got my husband a cup of coffee when he was waiting for a shuttle to take him to the airport at 4 am.
We did use the hot tub which was nice but could have been just a bit warmer. BTW, there is access to the pool area by walking through the 2nd floor and using the stairs to the first so you do not have to walk through any parties going on on the first.
All in all I would recommend this hotel, we had a pleasant stay.
Thank you for taking the time to review your stay at our hotel. We're glad to hear the early crisis of having the correct room type for you was averted and that the rest of your stay was a good one. We're pleased you found our lobby to be a peaceful oasis and that you were able to enjoy the perks of our Select Guest Program. We look forward to seeing you on your next trip to Houston.