Hopefully you were not sold a Priceline PriceLIE like we were; which is what this "2 star" hotel is. So if you booked this hotel through a travel agent or online travel site (i.e. Priceline) you better check your cancellation and refund policy, because booking this place at $1 would not even be worth it.
As soon as you approach the property all sorts of dubious looking characters pop out of the wood works. I sat in my car in front of the lobby doors only to have my car circled by a transient. Then when you enter the lobby you will notice knock off purses and perfumes being sold in the breakfast lobby and at the front desk - you might as well be sleeping at a flea market. Allegedly when I purchased a Priceline Weekend Deal I was led to believe that I would be staying at a 2 star hotel similar to a Holiday Inn or a LaQuinta. Just because this hotel used to be a LaQuinta does not make it comparable to a LaQuinta. LaQuinta actually has standards and customer service. America's Inn has neither!
The exterior of this alleged 2 star hotel was littered with trash. The screen windows to the room next to us was ripped, paint was chipped and hanging from the bottom of the breezeway above us, the fence separating the hotel from the adjacent properties was collapsed, perhaps by one of the transients that likes to circle people's cars. Inside the room the trim around the ceiling was broken; perhaps due to the weight of the blanket of dust which had collected upon it for goodness knows how long! The bathroom wall had seen better days (probably when it was a real LaQuinta) and the bathroom door apparently had been punched through previously by an angry customer (who can blame them?!) Near the drain of the bathtub there was a large rust stain, at least I hope that's what it was because this bathtub probably hasn't been cleaned properly since the hotel became an America's Inn.
Due to the safety risks and health hazards that this hotel posed my husband and I decided it was in our family's best interest not to stay the night. When he went to the front desk to inform the clerk that we would not be staying she became combative with him. He reminded her of a paper he had signed when we checked in, which she acknowledged she had until he asked her for an exact copy of (with his signature) which all of a sudden "disappeared" when he asked for it and subsequently wouldn't be found until the next morning when a manager would be on duty. She didn't seem to grasp the idea that we would be driving 4 hours back home and would not be making a return trip just to speak with the manager.
My advice, as per the advice of a previous reviewer, RUN! Run to the nearest LaQuinta (right up I-69) or to the nearest Holiday Inn and spend the extra money if you have to to stay in a hotel that isn't a health or safety hazard and is operated by a company which has customer service standards! If the idea of sleeping in a dilapidated flea-market frequented by transients delights you, then by all means book yourself a room at America's Inn. Better yet, just wait until you arrive to Houston to book yourself a place, you're more likely to find a cleaner and safer place at a better price.
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- Also Known As:
- Americas Hotel Houston