We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great location. very close to town.. good service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Houston Galleria Area
Ranked #70 of 518 Hotels in Houston
Reviewed March 15, 2013

I like to stay here every-time during my business trip. Very close to downtown and a very good location with excellent Restaurants around..Highly recommend the hotel to anyone trying to avoid the downtown area which is kind-closed down after 7 pm.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Saiaqua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ronald_mader, General Manager at Hilton Houston Galleria Area, responded to this reviewResponded March 18, 2013

Greetings and Thank you for the positive feedback. I appreciate you taking the time to share your experience with our hotel and look forward to seeing you again in the future.

Best regards,
Ron Mader
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,109)
Traveler rating
Traveler type
Time of year
Language
  • More languages

966 - 972 of 1,109 reviews

Reviewed February 26, 2013

This is an overall great hotel, and they offer free shuttles to the nearby mall. The bar was great, the restaurant was great, and the fitness center was very nice. The only drawback was the lack of ventilation in the bathrooms. After my morning workout and shower, I stepped out dripping with sweat; yuck! There is a vent in the bathroom, it simply does not work. We told the front desk and were moved down the hall to another room; low and behold; that vent was also not working. I don't believe any of the vents in the bathrooms work at this hotel. Aside from that, things went well at this hotel, and we essentially spent all our time on site, because we were there for a conference. Walls are a bit thin; one night I had trouble getting to sleep because the room next to ours had the TV on loudly.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Iowares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ronald_mader, General Manager at Hilton Houston Galleria Area, responded to this reviewResponded February 28, 2013

Thank you so much for the positive review, I am very happy that you enjoyed your stay with us. I will follow up with our Chief Engineer that the fans were addressed as we have rooftop units that may not have been operating correctly.
.
I appreciate you bringing it to our attention so we could address.

Have an Excellent day
Ron Mader
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2013

We spent the weekend here visiting family. The hotel is located right off of the 59 so there is definitely road noise to deal with. The property itself definitely needs a makeover as it did feel old. It turns out that we were in town during the NBA All-Star weekend, which meant that there was a lot of noise every night from the people coming back from parties at all hours. The executive lounge is not open on weekends but they provided us with breakfast vouchers. We didn't have breakfast on the property so I can't comment on the quality of the food. Not sure if I would stay here again.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Duc N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ronald_mader, General Manager at Hilton Houston Galleria Area, responded to this reviewResponded February 23, 2013

Greetings and thank you for the feedback!
I am sorry that your visit was at the same time of the NBA AllStar game, which certainly created some disturbances. We are currently executing a property renovation plan starting with our elevators which are almost completed. When they are finished, we will be doing many upgrades throughout the property.

Please come visit us again, I assure you that you will be satisfied.
Have an Excellent Weekend
Ron Mader
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2013

Poor security presence. Several cars were broken into. My Bill was incorrect. The executive floor was supposed to be separate from the rest of the hotel providing its own area for breakfast. There was nothing the rooms offered but a bed and a bathroom. I have stayed at less expensive chains and I at least had a microwave and a mini-fridge. I was also told there would be a mini-bar(of course nothing) Management tried to right the wrongs but still got the adjustment wrong again. So hopefully I will get a better experience if I decide to go back.

  • Stayed: February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TXDallas214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ronald_mader, General Manager at Hilton Houston Galleria Area, responded to this reviewResponded February 23, 2013

Greetings!
I appreciate your feedback and apologize for not exceeding your expectations. Our Executive Lounge is open during the week and unfortunately we do not have Mini Bars in our Guest rooms. As you know, we feature our Lounge and Restaurant on the lobby level, I hope that you had a chance to experience. If not, please try us in the future,

We do have security coverage with 1 of the best agencies in Houston. The NBA Allstar weekend did create some unique situations and I am sorry if you were affected by them.

We do not take your business for granted and I hope that you give us another try in the future.

Regards
Ron Mader
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2013

Does not have the feel or quality I expect from Hilton. This was not a good experiance the cleanliness and the oerall property appeared run down and in need of a complete remodeling. The feel of the properyty and parking lot was not safe. the convieniance of the parking was always full and required a complete walk arround building to enter from an available spot.

Room Tip: Whole hotel needs to e remodeled.
See more room tips
  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Randal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ronald_mader, General Manager at Hilton Houston Galleria Area, responded to this reviewResponded February 18, 2013

Greetings and thank you for the feedback regarding your recent stay with us. We are in the process of property improvements and are 90% completed with brand new elevators. When this project is completed we will move into other areas addressing carpet, vinyl and additional renovation items so I appreciate your comments. Our parking lot is large and our Bellmen utilize a Golf Cart to pick up arriving guests that park away from the main entrance, I am so sorry that we missed you.

I hope that you will consider trying us again when our upgrades are complete!

Best regards
Ron Mader
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

The staff of this hotel provided me with the best hotel stay I have ever had. Everyone was friendly, curteous, and kept going out of the way to make me feel welcome.

Upon check in I was greeted and without waithing in line recieved my key as I Hilton Honors member.

When I went to dinner I was greeted and asked how my room was.

The executive lounge staff made me feel very welcome and took great care of me.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fireguy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ronald_mader, General Manager at Hilton Houston Galleria Area, responded to this reviewResponded February 18, 2013

Greetings!
Thank you so much for the positive feedback. I am so proud of the Excellent service that each of our Associates provide and I appreciate you taking the time to share your experience!

Have an Excellent week!
Ron Mader
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2013

Great hotel and service! Everyone was very friendly and offered to help out even if that was not his/her primary job. There was one bellman (didn't get his name) that was outstanding! He offered to assist me with my luggage, but I told him i was going to wait in the lobby. He then offered to watch my things while I took a trip to the gift shop. Rooms a lil outdated and the bathrooms are rather small, but nothing to make my stay bad! All in all, it was great!

Stayed: February 2013, traveled with family
Thank Danni H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ronald_mader, General Manager at Hilton Houston Galleria Area, responded to this reviewResponded February 15, 2013

Greetings and I am so happy that you had an Excellent stay! I will share your feedback with our bellstaff, thank you so much! We look forward to seeing you visit us again!

Ron Mader
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Houston hotels
Show Prices
Show Prices
Show Prices
Great Uptown
Sheraton Suites Houston Near The Galleria
Show Prices
Show Prices
Show Prices

Been to Hilton Houston Galleria Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Houston Galleria Area

Address: 6780 Southwest Fwy, Houston, TX 77074-2102
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Houston
#50 Best Value Hotel in Houston
#92 Business Hotel in Houston
Price Range: $101 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Houston Galleria Area 4*
Number of rooms: 292
Official Description (provided by the hotel):
The Hilton Houston Galleria Area Hotel is conveniently located less than 2 miles from the prestigious Galleria Shopping & Business District and just 10 miles from downtown Houston, the Hilton Houston Galleria Area, a fully renovated hotel, provides a centralized location – perfect for exploring the city or visiting a local business. Keep in touch with complimentary WiFi, available in all rooms, soak up the sun at our outdoor pool and sundeck area, or relax with a drink and dine at Veranda Kitchen and Bar, for breakfast, lunch or dinner. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, HotelPower, Travelocity, Priceline, Orbitz, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Hilton Houston Galleria Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Houston Southwest Hotel Houston
Houston Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing