We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Expectations were met”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Houston Plaza/Medical Center
Ranked #141 of 515 Hotels in Houston
Pella, Iowa
Level 5 Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Expectations were met”
Reviewed February 3, 2014

Stayed here for a convention at the George R Brown Convention Center, unfortunately all the hotels were booked around the convention center, so we were referred here by another Hilton property. It was a quick easy trip to the convention center, the free in room Wi-Fi was also nice.

The only negative, I was not quoted a price when booking and was caught off guard by the room rate. I would have gladly paid this price for a room next to the convention center, but not here (I will take some of the blame for not confirming a price before booking).

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, February 10, 2014
Thank you for taking the time to submit your review. We are happy to hear that we were able to meet your expectations. We hope to see you again on your next trip to Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

685 reviews from our community

Traveler rating
    256
    172
    123
    74
    60
See reviews for
183
87
54
318
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Seabrook, Texas
Level 1 Contributor
3 reviews
Reviewed January 31, 2014

Outstanding and personal service from all the staff at the Hilton Plaza Medical Center. Our family received assistance to insure that our needs were fully met. First class service at a first class hotel by competent staff.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Katherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, February 10, 2014
We are so happy that you had a great experience at the hotel. Thank you so much for taking the time to respond. I will pass on your comments to the department heads and share them with the staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
2 reviews
Reviewed January 29, 2014

Great service and very friendly staff. Just had a couple issues with the water heater and the heating in the bedroom. The gym is way tiny as well, but there is an LA fitness down the street! Overall good hotel to stay at and conveniently located near the metro rail.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Olivia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, January 31, 2014
Thank you for your kind comments. We are delighted you enjoyed your stay and look forward to your return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 6 Contributor
96 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 23, 2014 via mobile

Rooms are spacious but no heat or engineer to fix this late night. House keeping good but located in a sketchy part of town. In fitness center only one working t.v. on treadmills. Overall some good and comfortable qualities but plenty lacking to make this an ideal location.

Stayed January 2014, traveled on business
Helpful?
1 Thank LizDelSol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, January 31, 2014
Thank you for your comments. The hotel is located in one of the most affluent areas in Houston near Rice University and the Texas Medical Center. We have noted the areas where maintenance is required and will eliminate those deficiencies. Thank you for your comments on the rooms and housekeeping quality. We hope to see you agan in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange Park, Florida
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 23, 2014

The hotel is in a great location to the medical center and Rice University. Parking is at a premium. The wait staff was excellent. Room service was also above par. Improvements are needed in restaurant area in both appearance and breakfast buffet offerings. The lobby area is rather small but clean and well appointed. The bar is also quaint but food and wait staff was very good.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jljazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, January 31, 2014
Thank you for taking the time to write about your experience. I appreciate your kind comments on the staff. The information we gain from your comments help us provide better service. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 17, 2014 via mobile

I stayed at this Hilton for a few nights for a conference. Overall it has the vibe of an 80s hotel -- dated interior in style and upkeep, but fine layout and rooms. My stay was pleasant overall, but a few situations with food were appalling.

First, at the bar, there is a small bowl of snacks sitting out. As I was sitting there, snacking, a few fell on the bar. The bartender then scooped these up off the counter ... And put then back in the snack bowl!! I was so surprised I looked closely when he did it again to make sure my eyes saw it. Indeed they did, which has to be a health code violation and is super yucky.

Second, at dinner service was horrible. The waitress did not speak English very well, and could only communicate beer options (and out selection) by her writing words on a little spiral notebook and me pointing to the beer name I wanted. It took quite a while to get drinks and dinner (beer & burgers) even though there were only two tables of diners.

There were no nearby options so the hotel food/ bar are more important than they may be if a hotel were near other businesses.

These and related observations made me question the overall cleanliness and management. I would not stay there again, but if you aren't eating it may be fine.

Stayed January 2014, traveled on business
Helpful?
1 Thank I_love_Wisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, January 27, 2014
Thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel and our guest room is an area we are actively examining. I welcome any additional comments or suggestions you would like to share.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 11, 2014

This Hilton Hotel is extremely clean, friendly, and in a very convenient location. We were there for a medical appointment and made use of the shuttle provided by the hotel, which was certainly convenient and helpful. The entire staff seem to go out of their way to be welcoming and to meet your every need. This was our second stay there and know we'll be back again.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Deanne I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, January 27, 2014
We are delighted you enjoyed your stay. Thank you for your comments regarding our property and our staff. We look forward to your next visit to Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Houston hotels
Medical Center
Wyndham Houston - Medical Center Hotel and Suites
Medical Center
Houston Marriott Medical Center/Museum District
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Hilton Houston Plaza/Medical Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Houston Plaza/Medical Center

Property: Hilton Houston Plaza/Medical Center
Address: 6633 Travis St, Houston, TX 77030-1308
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#67 Romantic Hotel in Houston
#143 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Houston Plaza/Medical Center 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
Hilton Houston Plaza/Medical Center hotel is located in the heart of the Texas Medical Center, the largest medical facility in the world, and is on the doorstep of Rice University. We offer complimentary shuttle service around the extensive medical center complex and surrounding areas.Our rooms and 720-sq.ft. suites provide views of the Houston skyline, and we host two onsite dining options for your breakfast, lunch and dinner needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Orbitz, Priceline, Cancelon, TripOnline SA, Travelocity, HotelQuickly, Hotwire, getaroom.com and Agoda so you can book your Hilton Houston Plaza/Medical Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Houston Plaza Hotel Houston
Houston Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing