We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Pleasant Experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Houston Plaza/Medical Center
Ranked #150 of 517 Hotels in Houston
Reviewed June 24, 2013

My recent stay (June 19-21) at the Hilton Houston Plaza was a very good experience. I wasn't sure what to expect after reading several reviews about the rooms needing an update. I'm a very picky person, and with the exception of the wallpaper in the bathroom, the room was nicely updated, down to the granite counters in the bath. Nice carpet, nice bath (except for the wallpaper), very good mattress, and great TV. I will say, my room overlooked the pool area, which is still carpeted in something that looked like late 70's Astroturf, but that was not a part of my stay. I ordered room service one night, and was pleasantly surprised. Service and food both very good. I experienced no noise issues. The only complaint I had was with the shuttle.... I was there for a seminar at MD Anderson, and we finished about 6:15 on Thursday. One of our group called the hotel, and we were told we'd be part of the 6:30 pickup. We were only about a 5-10 minute ride from the hotel, but no shuttle by 6:50. After a long day, I was ready to be back to my room, so I just walked and still got back 10 minutes before those who waited for the shuttle. Very hot, humid walk in Houston! I was told the shuttle had several drop off's, which made it late, but it would have been nice to have been informed of that up front, and I would have walked back 30 minutes earlier. This aside, I would definitely return to this hotel.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank luvthebeach02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this reviewResponded July 3, 2013

Thank you for taking the time to provide feedback on your stay. We look for reviews to provide insight into our hotel and we are constantly identifying areas we can improve.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (765)
Traveler rating
Traveler type
Time of year
Language

640 - 646 of 765 reviews

Reviewed June 20, 2013

Hotel has a free shuttle that will take you anywhere within 2 miles of it. Staff was very helpful and ready to please. Was in town for a wedding with the reception being about a mile away, and there is also the Rice Village shopping area nearby that the shuttle will take you to.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Jared M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this reviewResponded July 3, 2013

We are so happy you enjoyed your stay with us. Thanks for your comments and we look forward to seeing you on your next trip to Houston.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2013

Stayed in room with two double beds - would have liked to queen size beds. Staff treated you well and service was great. The shuttle van availability and the bell hop were extremely helpful to my stay.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

Rooms were well kept, huge and very comfortable. The room was bigger and much nicer than the first apartment I lived in when first married. I enjoyed the comfort of the room. There was a full bathroom as well as a guest restroom near the front door, a wet bar, refrigerator, two televisions and even a robe to wear after showering. My company received a great price for all of us staying there. One room was used as a work room and everything went well.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013 via mobile

Only Spent One Night. Walls Are Very Very Thin....Heard Room Service Being Delivered To Room Next Door And Clearly Heard Their Tv. Seemed Like Thinfs Didnt Fully Work Either.....Had To Go To Multiple Floors To Find A Vending Machine That Took Bills And The Express Checkout Button On The Phone Didnt Work. Not An Outstanding Experience.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank OmahaNETraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

After reading so many negative reviews, we were hesitant to stay here, but our general experience was very good. Excellent customer service. We didn't eat here, but everything else including all our interractions with staff were very positive. By the way, we are hard to please...

Room Tip: Our room was 1220
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travelsouls_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

The hotel has is in a good overall location but somewhat tricky to get to. The parcking garage is an area of opportunity. The first 3 floors of the garage are all reserved. Lobby and room were very clea. Staff was very friendly.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Cvv69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Houston hotels
Medical Center
Wyndham Houston - Medical Center Hotel and Suites
Medical Center
Houston Marriott Medical Center/Museum District
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Hilton Houston Plaza/Medical Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Houston Plaza/Medical Center

Address: 6633 Travis St, Houston, TX 77030-1308
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#67 Romantic Hotel in Houston
#143 Business Hotel in Houston
Price Range: $135 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston Plaza/Medical Center 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
Hilton Houston Plaza/Medical Center hotel is located in the heart of the Texas Medical Center, the largest medical facility in the world, and is on the doorstep of Rice University. We offer complimentary shuttle service around the extensive medical center complex and surrounding areas.Our rooms and 720-sq.ft. suites provide views of the Houston skyline, and we host two onsite dining options for your breakfast, lunch and dinner needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, HotelPower, Travelocity, Priceline, Hotels.com, Hotwire, HotelQuickly, TripOnline SA, Cancelon and getaroom.com so you can book your Hilton Houston Plaza/Medical Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Houston Plaza Hotel Houston
Houston Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing