First the good- We paid the $9 upgrade to a 700sf suite and it was huge. Two separate rooms with a living room area and half bath. Large shower/tub. Comfortable king bed. Great view. Check in and out was easy. Nice enough employees. Nice big pool area on the 9th floor. Room rate was about $125 with tax and $9 self parking included.( Valet was $19.95)
Not so good was the fact that you MUST swipe a room key to use the elevator, enter the pool area, enter OR EXIT the parking garage. This was a pain in the rear, to be honest. Is this neighborhood this bad?
Room service ends too early at 11:00 on weekends. We had to leave and drive around to find a place to eat on a Saturday night after a concert at Reliant. Not much nearby at 11:15 PM in the medical center area. Room service would have been awesome since we were tired.
When we checked in, in the room fridge was a box of old KFC chicken from the previous guest. Yuck. I just set it out in the hallway.
There is no executive lounge like other Hiltons.
All in all, even with the problems, I would stay at this property again because the rate was great for such a large room/suite. And the proximity to Reliant is nice.
- Official Description (provided by the hotel):
- Hilton Houston Plaza/Medical Center hotel is located in the heart of the Texas Medical Center, the largest medical facility in the world, and is on the doorstep of Rice University. We offer complimentary shuttle service around the extensive medical center complex and surrounding areas.Our rooms and 720-sq.ft. suites provide views of the Houston skyline, and we host two onsite dining options for your breakfast, lunch and dinner needs. ... more less
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- Also Known As:
- Hilton Houston Plaza Hotel Houston
- Houston Hilton