Our Disney cruise was delayed from entering the Galveston port on 12 January 2013 due to fog. We finally disembarked approximately 8 hours later and we missed our flight. We had over 40 hours of hours of standby. AirTran was very nice, and the next day after both morning flights were overbooked, we were given a "distress " rate at Doubletree [this was a recently changed from Hilton to Doubletree]. Like most of the hotels nearby there was a try, there was a free shuttle. We paid an additional $20 to upgrade to in one of the one bedroom suites. This was a special courtesy and greatly appreciated as he had two small kids and needed the extra space to crash. The manager on call was also very nice and had the shuttle driver to take me to the nearest Walgreens for some medical supplies that were not available at the hotel. The driver even waited for me and took me back to the hotel- after I had finished my shopping approximately 5 minutes later. The room itself could be could've been designed better ( no true privacy from the kids), but Doubletree is in the process of refurbishing and for the value ( without the discounted rate), it was an excellent value . My spouse and kids slept soundly but what impressed us was the staff. Kudus to the front desk in the 12th of January, as well as the driver then.
- Official Description (provided by the hotel):
- Situated less than half a mile from William P. Hobby Airport in Houston, the DoubleTree by Hilton Hotel Houston Hobby Airport provides easy access to downtown Houston, George R. Brown and Pasadena Convention Centers, Johnson Space Center NASA, Reliant Park, Minute Maid Field and the Port of Houston Ship Channel. ... more less
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- Also Known As:
- Hilton Houston Hobby Airport Hotel Houston
- Hilton Hotel Houston
- Houston Hilton