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All reviews m club underground tram front desk an overnight layover early flight connecting flight next morning convenient location room service close to the airport iah elliot convenience luggage shuttle elevator airline
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Reviewed April 11, 2019

I stayed here due to missed flight. Very friendly front desk staff at midnight including person who had stayed late to help her colleagues. Great access to terminals with train stop in hotel. Comfortable and quiet room.

Date of stay: March 2019
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank stsomewhere4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded April 11, 2019

Dear stsomewhere4,

Thank you for your delightful review of our hotel. Your positive comments about our accommodations, hospitality, and location are greatly appreciated. Thank you again for choosing Houston Airport Marriott at George Bush Intercontinental. We hope to welcome you again soon for another visit.

Khalid Amiri
Director of Operations
Khalid.Amiri@marriott.com
281-443-5224

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2019 via mobile

My wife and I were stranded overnight at George Bush airport when we missed the connection to the start of our trip to Peru because of bad weather. Feeling bummed, and without our luggage, we made our way to the Marriott Hotel at the airport. Clark at reception immediately took care of us. He was cheerful and sanguine about the vagaries of travel and gave us access to the M Lounge, which helped enormously in getting us comfortably situated. At his suggestion, I bought a t shirt so I could workout in the hotel gym, which was quite adequate. (Seems obvious, but I was pretty frazzled.) The restaurant was fine and the wait staff was great, as was the rest of the hotel staff, all very pleasant and service-oriented. The room was comfortable and quiet. We felt refreshed and well taken care of. Our stay helped to get us back in a positive frame of mind as we resumed our trip the next day. The convenience to the terminal is extremely helpful. All in all, we enjoyed our stay and thank the staff for making us feel welcome. Highly recommend for stranded travelers (and others in transit).

Date of stay: February 2019
Trip type: Traveled as a couple
Thank HowardB917
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded April 8, 2019

Dear HowardB917,

Thank you for your delightful review of our hotel. We are sorry to read about your unpleasant experience being stranded at the airport. However, we are glad that we had availability and were able to offer you accommodations for that night. We appreciate your comments about our staff's wonderful service especially our associate Clark for his excellent assistance. Thank you again for choosing Houston Airport Marriott at George Bush Intercontinental. We hope to welcome you back whenever your travels bring you our way.

Khalid Amiri
Director of Operations
Khalid.Amiri@marriott.com
281-443-5224

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2019

We had a 10 hour layover and decided to spend the night here instead of messing around with shuttles. Be aware that the subway doesn't run in the early hours of the morning so we ended up having a bit of a walk.
Check-in was efficient and friendly, but because we arrived so late we were only offered a choice between rooms close to either the elevators of the ice-machines. We chose the elevators and lived to regret it - very noisy.
Check-out and the subway ride to our terminal next morning was seamless.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank AlnMarg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded April 8, 2019

Dear AlnMarg,

Thank you for choosing Houston Airport Marriott at George Bush Intercontinental during your layover. We are glad you had a stress free experience from check-in through check-out. However, we are disappointed to read that we were not able to provide you with a room of your choice. We hope we have another opportunity to accommodate you in your room of choice the next time your travels bring you to this area.

Khalid Amiri
Director of Operations
Khalid.Amiri@marriott.com
281-443-5224

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2019

We choose this hotel because of the location. We turned the car in and stayed the night before our flight. I think there is parking but for a fee. Great sized rooms and very clean. Quick check-in. Tram to all airport terminals. Enjoyed our stay

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank sweatshop51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded April 8, 2019

Dear Guest,

Thank you for your kind review. We are glad that everything went great during your stay. We are also pleased you loved all the aspects of our hotel. Thank you again for choosing Houston Airport Marriott at George Bush Intercontinental, and we hope to have the opportunity to welcome you back for a future stay.

Khalid Amiri
Director of Operations
Khalid.Amiri@marriott.com
281-443-5224

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2019

I had a long flight from Rome via London and wanted to crash after getting off the plane. I had a problem finding the hotel (since nothing seemed clearly marked to get to the tram) so I had to walk a long way and check-in was a bit confusing. However, the room was terrific--very clean, modern and quiet. I slept so well here. It's the perfect place to go after a long flight. It was too late to drive and also I was trying to adjust to a six hour time difference. Of course, immigration and customs took at least an hour after landing. This hotel was the perfect place to sleep.

Date of stay: March 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank corsicus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded April 7, 2019

Dear Corsicus,

Thank you for the review of Houston Airport Marriott at George Bush Intercontinental. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your room and you had a relaxing stay. We hope to see you again soon for another outstanding experience.

Khalid Amiri
Director of Operations
Khalid.Amiri@marriott.com
281-443-5224

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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