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All reviews m club underground tram front desk an overnight layover early flight connecting flight next morning convenient location room service close to the airport iah elliot convenience luggage shuttle elevator airline
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Reviewed February 4, 2019

Yes it is true that the hotel is basically located in the airport terminal. Yes you can catch a train to the airport proper.

No, it is not a nice hotel. It's not a dump either. Its a airport hotel. There is neither anything nice or terrible about this hotel. The odd multi tower set up and the poor amenities in the M Club Lounge move this down from 3 stars to 2 for me. Your a airport hotel. Try harder.

Not to end on a negative note so I will say the rooms were clean and the rooms reasonably quiet.

Date of stay: January 2019
Trip type: Traveled with family
Thank Tradervic21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded February 5, 2019

Dear Tradervic21,

Thank you for your review regarding your stay with us recently. Although we are pleased to read that you found our location to be convenient, we are sorry to know we did not meet your expectations with regard to our M Club Lounge. We will certainly share your feedback with management as well as our Food & Beverage team to see where improvements can be made and further elevate our guest experience. Thank you again, and we hope to welcome you back soon.

Khalid Amiri
Director of Operations
Khalid.Amiri@marriott.com
281-443-5224

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Reviewed February 4, 2019

The staff at the Houston Airport Marriott were fantastic to work with they went out of their way to make sure our guests had an enjoyable visit. TK was very warm and outgoing and made sure our guest had something to drink. Mark and Anna made sure all the details for our meeting were executed perfectly. The Food that Marcus and Pablo prepared was very healthy for all of our attendees and catered to all of their dietary requirements.

Date of stay: January 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank mpa1799
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded February 4, 2019

Dear mpa1799,

We appreciate your outstanding review. We are delighted to know how much you enjoyed your stay. Thank you so much for acknowledging the excellent service you received from our team. Your feedback is important and lets us know how we are performing. Thank you again from all of us at the Houston Airport Marriott at George Bush Intercontinental, and we look forward to seeing you back soon.

Khalid Amiri
Director of Operations

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Reviewed February 3, 2019 via mobile

Better than expected because service was outstanding. Andrea at front desk so friendly and professional. Club lounge with great b/f buffet. Room service quick and excellent. Rooms big and nice. Check in easy. So easy to get too from and to airport. 5 minutes!

Date of stay: February 2019
Trip type: Traveled with family
1  Thank goldstn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded February 3, 2019

Dear goldstn,

Thank you for choosing the Houston Airport Marriott at George Bush Intercontinental. It was a pleasure to read about your excellent stay with us and the exceptional service you received from our staff, especially Andrea. This is what we strive to do every day, so we thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.

Khalid Amiri,
Director of Operations

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Reviewed February 2, 2019 via mobile

Due to high winds and rain at San Francisco, I delayed my flight until the next morning. The hotel is actually accessible by subway car at the airport. No need for taxi or shuttle. Service: excellent, room: exceptional, bed: the best I’ve ever slept in!

Date of stay: February 2019
Trip type: Traveled solo
Thank Vickibenham
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded February 2, 2019

Dear Vickibenham,

Thank you for choosing the Houston Airport Marriott at George Bush Intercontinental for your overnight stay. We get many positive comments about our mattresses, and we are delighted you had a comfortable night's rest. We look forward to seeing you again on your next visit to Houston.

Khalid Amiri
Director of Operations

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Reviewed February 1, 2019 via mobile

Easy tram ride to hotel from gates. Check in is quick and easy. Rooms are large and clean. Comfortable bed. Restaurant/ lounge is in lobby. 10 beers on tap. Good service from bartender on duty. Pretty decent bar menu if you wanted food.

Date of stay: February 2019
Trip type: Traveled on business
Thank 571scottv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this reviewResponded February 1, 2019

Dear 571scottv,

Thank you for your kind review! We are glad everything went great during your stay. Thank you again for choosing Houston Airport Marriott at George Bush Intercontinental and we hope to have the opportunity to welcome you back for a future stay.

Khalid Amiri
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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