I must start by saying that I was in Houston at this hotel during the Rodeo. Wow was that an experience! But to the point, The Staff was amazing! The two ladies from the sales staff made my stay well worth the stay. There were several issue that arose due to how reservations were originally made. These issue were addressed prior to my arrival and were sustained throughout my stay.
But I must admit the actual facility itself is less than noteworthy. The elevators are noisy and slow. The building is being repainted but the structure is falling apart. The elevator for the parking garage is actually separating from the concrete walls. It looks like there have been many efforts to improve the hotel's appearance.
There was one occasion where my room had been cleaned but there were NO towels at all in the room. I mean that kinda of stuff is the basics. If you can't get the basics right from the start than I will usually not revisit the hotel again. Being as I travel 50-75% of the time I can say this with conviction and certainty.
All in all my 11 night stay in Houston was a good one. Mostly in part due to Debbie Hollier and Angie Techmanski. I will actually be returning there later this month to conduct some business and I will be staying at the Crowne. I want to experience the Houston Crowne experience without all the "Rodeo" traffic.
Ladies, Thank you !
- Official Description (provided by the hotel):
- Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more less
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- Also Known As:
- Crowne Plaza Houston River Oaks Hotel Houston