I can't imagine why the ratings are so high for this place. It is FAR from exceptional. If you read my other reviews you will see I am pretty low maintenance and don't need to have my rear end kissed to feel like I am getting good service and good value but this place is NOT recommended. Best for families? What? Yes the location is convenient but there are hundreds of options a five minute drive from this place. Any photos of the pool are completely misleading. It is about a 30x10 rectangle in a walled in "courtyard" that is actually just a wall around it to keep you seperated from the parking lot. Ice machine on my floor did not work for entire 3 day stay and there was never a sign on it to acknowledge anyone was fixing it. The trash in the vending area on my floor was overflowing and not picked up for at least a 12hour period. Yes the front desk staff was nice but shouldn't they be? I asked for my Priority rewards account to be updated and desk said they would. 3 days later it was still not done. I asked for late checkout and they said SURE, when we got back with a hungry family toting to-go food up to the room we were locked out. Had to go back down to desk to get key reactivated. By the time I got back upstairs family had decided to sit on dirty hallway rug and start eating. NICE (sarcasm intended).
- Official Description (provided by the hotel):
- Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more less
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- Also Known As:
- Crowne Plaza Houston River Oaks Hotel Houston