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“Non Smoking Hotel”

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Crowne Plaza Houston River Oaks
Ranked #77 of 517 Hotels in Houston
Reviewed January 23, 2013

One night stay in Room 1010. Priceline reservation. Quick, easy check in. Nice room. Clean & quite. Mini fridge & microwave. Comfy beds. Attached parking garage is $8 for guests & a smokng area is provided there with benches & ashtrays. Easy access. Right off Kirby with several dining options available.

  • Stayed: January 2013, traveled solo
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Thank bjb4715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded January 26, 2013

Hello bjb4714,
Thank you for your candid comments. I am happy to hear that you enjoyed your stay. It's great that our location worked well for your traveling needs. Our job is to make your stay easy and comfortable and I am thrilled that we succeeded. II hope that next time we will earn 5 stars. Thank you for your review.
Safe Travels,
Debbie Hollier

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990 - 996 of 1,641 reviews

Reviewed January 20, 2013

The proeprty was clean, neat , and had a very friendly atmosphere.The employees were very friendly, professional, and courteous. Especially, Yolanda(desk) nichalous (desk) Tara ( supervisor) Diego (wk end bar) mandy ( concierge). Property is centrally located. Rooms were nice, and big.

  • Stayed: December 2012, traveled on business
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Thank DiamondDog27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded January 26, 2013

Hello DiamondDog,
Thank you so much for your nice review! I am so happy that our hotel, staff & location impressed you during your recent stay. We love getting positive feedback from our guests and I will be glad to let all of the staff that you recognized know they were mentioned for their hardwork. We hope to have you back again!
Take Care,
Debbie Hollier

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Reviewed January 20, 2013

Very good Hotel, it is very easy to access it since it is located within the main entrance to Houston.
It has a shuttle that can work for you for visiting Galleria Mall, Zoo, and some other interesting places.
The rooms are very comfortable, and the staff was amazing, very polite. (I think is the best attribute the have)
My experience here was almost perfect, for sure I will visit again in the future.
The prices are good, maybe you can find some other cheaper than this, but in Crowne plaza you will have an excellent hotel for a very good price.

Room Tip: Take advantage for the shuttle offered, the schedule for it is a little bit limited.
See more room tips
  • Stayed: January 2013, traveled with family
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Thank Chuy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded January 25, 2013

Hello Chuy M,
Thank you for your review! We appreciate you sharing your candid comments about your recent stay. I am so happy to hear that you love our hotel, staff, services & location! Our staff is what we are most proud of and I will pass on your gracious comments to them. I hope that next time we will earn 5 stars from you.
Take care,
Debbie Hollier

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Reviewed January 19, 2013

Don't know why but,despite many travels over the years, we'd never stayed at a Crowne Plaza facility before. If our recent experience at Houston's River Oaks Crowne Plaza is any indication, we've been missing a very good thing and you can be sure that Crowne Plaza is high on our radar for future stays.
Everything was first class. The room rate was terrific and the location likewise. Facility was immaculate, rooms were of good size and nicely appointed. The Restaurant was excellent, with one of the best breakfast buffets ever. Dinner entrees did push the "high" side in cost, though quantities were much too large. It made us a little nostalgic for the past era of hotel coffeeshops when you are "just not all that hungry".
The minor glitch of a room thermostat with a mind of it's own was remidied with a smile. In fact,everything was done with a gracious and warm smile. Here is a staff that obviously enjoy their work, and it shows by the ease with which this carries over into the high service attitude with which they treat their guests. Refreshing, to say the least.
Of singular high grades are all of those who handle the complimentary shuttle service, And Mandy Bates is not one of those Consierge-types who waits behind her desk for a customer to approach her. She was always out where we were ...talking...asking...helping.
We were there for a long visit to the MD Anderson Cancer Center, so there was more than just a little stress on our part. Crowne Plaza River Oaks did everything possible to make the week easier for us.
A GREAT experience ! We will be back.
John and Gloria Barringer, Charlotte, North Carolina

  • Stayed: January 2013, traveled on business
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Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded January 25, 2013

Hello John Barringer B,
Wow!! Thank you for taking the time to write such a raving review!! I am thrilled to hear that we have won you over with our incredible service. Our team truly loves their jobs and it puts a smile on their face to hear such great stories from our satisfied guests. I will pass on your gracious comments to Mandy and I know she will be thrilled she was recognized for her hard work. Thanks for such a great review & recommendation. We can't wait to exceed your expectations again!
Take Care,
Debbie Hollier

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Reviewed January 19, 2013

Stayed there for business for a week in Nov'12. The hotel has everything that you'd expect from a Crowne Plaza. Breakfast buffet menu was standard and didn't change, was bored with the food after a couple of days. Location was excellent, with just a 15 mins drive to the downtown offices. Definitely a good stay for the price.

  • Stayed: November 2012, traveled on business
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Thank AKasAdvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, General Manager at Crowne Plaza Houston River Oaks, responded to this reviewResponded January 24, 2013

Hay aKasAdvisor,
Thank you so much for your feedback, we are really glad you recognize our hospitality service and our convenient location. we really appreciate your business and I hope next time you saty with us we get a five stars review.
Best,
Sid Siddiqi
General Manager

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Reviewed January 16, 2013

Great location. Close to the Galleria and other Houston highlights.....Friendly, knowledgible staff. Rooms are spacious and clean.... Concierge was very helpful....Reception was a great way to wrap up the day.....

  • Stayed: January 2013
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Thank txphipsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded January 18, 2013

Hello txpsi,
Thank you for your review! I am glad to hear that your recent stay was a great one! We are so happy to hear from satisfied guests and it is our pleasure to assist you. I am thrilled to hear that our location works great for your traveling needs and we look forward to your return.
Take care,
Debbie Hollier

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Reviewed January 16, 2013

Stay here for businness and have no complaints. Great location, value and extremely friendly staff. Rooms are spacious and updated. Make sure you meet Mandy, the concierge, she is a wealth of information and will answer any questions you may have. Reception on the 18th floor on Wed (5:00-6:30), drinks and hors d'ouvres.

  • Stayed: January 2013
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Thank Paxarous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded January 18, 2013

Hello paxarus,
Thank you so much for sharing your comments regarding your recent stay. We love getting such great feedback and I will gladly share your gracious comments with the rest of our team. Mandy will also be thrilled to hear she was acknowledged in your review. We hope to see you again soon!
Safe Travels,
Debbie Hollier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Business Hotel in Houston
Price Range: $87 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Official Description (provided by the hotel):
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

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