We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Helpful and friendly” 5 of 5 bubbles
Review of Crowne Plaza Houston River Oaks

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Crowne Plaza Houston River Oaks
Ranked #60 of 501 Hotels in Houston
1 review
“Helpful and friendly”
5 of 5 bubbles Reviewed October 5, 2012

After losing my wallet, Mandy worked with a neighboring hotel to help me find it . Worked to make sure we are comfortable during our stay. Enjoyed the bar snacks. Friendly ad helpful during our conference event. Comfortable
Beds

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lgmarie007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, October 6, 2012
Hello lgmarie,
Wow!! Losing a wallet can be a nightmare!! I am so glad that Mandy was able to assist you in recovering it! She always looks out for our guests and is happy to hear the success stories. Its nice to hear that you enjoyed your stay and we hope you will be back very soon! Thank you for taking the time to share your comments!
Best Regards,
Debbie Hollier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,579 reviews from our community

Traveler rating
    977
    308
    162
    73
    59
See reviews for
243
183
102
583
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 bubbles Reviewed October 5, 2012

Staff was very friendly. Mandy was great, helpful and accomidating. She was not afraid to help out her team when busy to make sure everyone had a great experience. Hotel was clean with comfortable beds and had a great location.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ssiewert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, October 6, 2012
Hello sseiwart,
Thank you for your feedback & compliments regarding the hotels decor, service & staff! It is always nice to read praise about the quality of service the Crowne Plaza provides. Mandy loves her job and loves taking care of our guests so I know she will be thrilled to read your gracious comments about her service. We look forward to your return.
Take Care,
Debbie Hollier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshkosh, WI
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 5, 2012

Great hotel for a conference, great service especially Mandy the concierge/ manager Mandy. Nice pool, clean rooms. Front desk staff was helpful and accommodating. Check in was seamless. Beds were very comfortable.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Redman27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, October 6, 2012
Hello Redman27,
Thank you for such a nice review! We are delighted to hear that you enjoyed your recent stay and that we exceeded your expectaions! Our team is always happy to hear from satisfied guests. I will let Mandy know that she was mentioned in your review! We look forward to your return!
Safe Travels,
Debbie Hollier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ramallah
1 review
5 of 5 bubbles Reviewed October 4, 2012

Services and staff are special too, rooms are clean, the bathrooms are clean and comfortable, breakfast unique and special natural juices, and has a staff highly experienced in respect guests, especially Ms. Mandy and Mr. Marwan, I hope that you keep in the future, and if I went back I shall revert to the same hotel

Room Tip: Rooms is very nice
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, October 13, 2012
Hello Adel G,
Thank you so much for sharing your comments on our staff & services! I am happy to hear that you enjoyed your stay & that Mandy & Marwan helped make your trip a memorable one. Its great to hear that you will be returning when your travels brings you back to Houston! Have a wonderful day!
Safe Travels,
Debbie Hollier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 3, 2012

Great service in a great location. Hotel is always very clean. Roxanne is very helpful and was very accommodating with an early checkin. I went to a reception provided by the hotel and the staff is very friendly and always have their guests interests in mind.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Soonerbmoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, October 5, 2012
Hello soonerbmoney,
Thank you so much for taking the time to tell us about your stay! I am glad to hear that you love our hotel, staff & services! Our staff does have your best interests in mind and they love knowing that our guests leave satisfied. It's nice to hear that you attended our welcome reception on wednesdays and was able to meet some of our team! We hope to see you back very soon!
Take Care,
Debbie Hollier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 2, 2012

As soon as we showed up the employees of the hotel were helping us in every way to get settled into our rooms. The concierge, Mandy, was most helpful in getting us a shuttle to have a great night and even suggested good restaurants in the area. We were very pleased with her suggestions of the "Rice Village". The rooms were especially clean and quite large. All in all I know where I am going to stay next time I am in Houston. Thx for the Texan hospitality.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jflugrath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, October 4, 2012
Hello jflugrath,
Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay & the level of service we provide. Thanks especially for recognizing Mandy for her hard work. I know she gets satisfaction in making sure our guests have the best time possible! Thank you for your loyalty & we look forward to your return! Have a great day!
Best Regards,
Debbie Hollier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarnia, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 2, 2012

My trip to Houston was for business and the staff at the River Crowne Plaza made my trip enjoyable. The rooms were comfortable and well maintained. In particular, as a first time visitor to Houston, Nicholas Ervin, on the night desk was a great help simplifying directions and patiently answering my many questions. I would definitely stay here again.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Martha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, October 4, 2012
Hello MarthaB,
Thank you for sharing your comments with us! I am happy to hear that Nicholas was able to help make your business trip so enjoyable. We appreciate your business and are thrilled that you chose the Crowne Plaza River Oaks as your hotel for your first trip to Houston!! We hope that you come back very soon!
Take Care,
Debbie Hollier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Houston hotels
Modern B&B
#58 of 501 in Houston
4.5 of 5 bubbles 191 reviews
Show Prices
Show Prices
Show Prices
Medical Center
Wyndham Houston - Medical Center Hotel and Suites
Greenway/ Upper Kirby
Courtyard Houston-West University
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Houston River Oaks? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Houston River Oaks

Property: Crowne Plaza Houston River Oaks
Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Official Description (provided by the hotel):
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Travelocity and Priceline so you can book your Crowne Plaza Houston River Oaks reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing