Lobby was deceiving. The hotel looks good until stepping into the elevator and heading up to the room. The hallways and outside of the room were in desperate need of an upgrade. The carpets were worn, thin, old, and had stains on it throughout. I thought, "Well maybe the inside isn't as bad." Nope, it was worse. The inside smelled of mildew, which was incredibly overwhelming. The wall paper was peeling from the walls, the bathroom counter had such hard water stains that it looked dirty, and the room throughout had no consistency of decoration or design. The room had obviously not been upgraded. Although the room was a suite, it smelled so bad that it wasn't worth staying. Also, the mattress was so rough and had no cushion to it. Lastly, upon turning on the TV, I found that none of the channels worked. A call to the front desk had a "technician" come out and figure that the plug had been removed.
I could no longer stand the smell and had to check out. I called the Embassy Suites across the street, and they saved me. And they were cheaper!
Final words: Do not stay here.
- Official Description (provided by the hotel):
- The DoubleTree Suites by Hilton Hotel Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-style suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious suites and Deluxe Rooms and a wide variety of hotel services. Relax with all the comforts of home, and enjoy must-have amenities like a full kitchen, dining area, sitting area, and wireless high-speed Internet access. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
- Doubletree Hotel Houston
- Doubletree Houston