Initially, we stayed at the Four Seasons only because the neighboring Hilton was unavailable. Lucky US! I can’t say enough good things about the Four Seasons!
Wow! From the very first moment we set foot in the lobby, it was a good experience. The registration staff was courteous and efficient. Upon arrival, we asked about the possibility of upgrading our room. Now, many places would check availability- see that nothing was immediately available- and not wanting to be bothered, continue the check-in as-is. But the super-helpful front-desk employee took the time to check when the room we wanted would become available, put a rush on the housekeeping order, and stored our luggage while we went to lunch. An hour or so later, we returned to the upgraded room.
During our stay, were very impressed by the way every hotel employee would follow up on a request- making sure it was fulfilled. Our room was big and comfortable. We loved the glass shower doors that kept the water IN the shower. The lighted magnifying mirror near the sink was a wonderful convenience. It felt so welcoming to return each evening to a freshly turned down room… complete with music to greet us.
On the third floor, there is a walkway to the Houston Shops, where you can find many stores, a large food court, and free wireless Internet. How’s that for convenience?!
The only thing we didn’t like was not having a coffee maker in the room. But having the New York Times and the Houston Chronicle Sunday papers near the coffee and pastries in the lobby was an unexpected treat. The a la carte services were many. The spa staff was exemplary! We felt completely catered to at every turn! Next time we travel to Houston, we definitely stay here again.
- Official Description (provided by the hotel):
- Located in the heart of downtown and just steps away from Houston's renowned cultural attractions. ... more less
- Reservation Options:
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- Also Known As:
- 4 Seasons Hotel Houston
- Four Seasons Houston
- Houston Four Seasons