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“Home away from Home” 5 of 5 stars
Review of Four Seasons Hotel Houston

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Four Seasons Hotel Houston
Ranked #12 of 489 Hotels in Houston
Certificate of Excellence
Southbury, Connecticut
1 review
“Home away from Home”
5 of 5 stars Reviewed February 17, 2014

I travel to Houston often and aways try to stay at the Four Seasons. There is no better service in this city from Raul at the concierge to Rasheed driving the courtesey car. Rooms are impeccable and very clean. Travelling several days a week, this is a much needed haven for a professional traveller.

Room Tip: There isn't a bad room in the hotel
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Herb R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,180 reviews from our community

Traveler rating
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    274
    96
    35
    15
See reviews for
191
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fort Worth
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 17, 2014

This hotel consistently makes an effort to personalize each visitor's stay and continues to offer personal touch amenities and service which many large hotel chains have abandoned. Yes, there are newer and flashier choices in Houston, but none that outshine the service offered at this hotel.

Room Tip: Corner rooms facing the Toyota Center are large and quiet and have good views.
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank proudtobeanamerican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
5 of 5 stars Reviewed February 17, 2014

The Staff made the difference. I would go again if possible. I may change my Business Hotel Brand based on the experience . Also for food there is the Phoenician Specialty Food Market across the street. The proximity , choices & freshness made the stay even better.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank artobrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed February 12, 2014

I travel to Houston frequently. This hotel is a great location and a great value for a hotel of this quality. It is a little dated in the bathrooms but not at all bad, just slightly below the quality of the typical 4 seasons but the prices are great and the location is fantastic. The restaurant, Quattro, is one of my favorites in Houston. The staff is great.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Walter1195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston,USA
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed February 10, 2014

Those positive reviews are obviously not used to the Four Seasons standards. This one has indeed large rooms but those are at the level of an old Marriott certainly not a FS. Still Houston is the equivalent of a desert in terms of hotels so not much choice...

  • Stayed February 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank DukeofMass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven C, Director of Rooms at Four Seasons Hotel Houston, responded to this review, March 4, 2015
Dear Borijay51,

I hope this finds you well. Thank you so much for your valuable feedback in regards to your recent stay with us. I'm so sorry to hear we did not meet your expectations in terms of effective service and design as befitting other properties within the Four Seasons brand collection. We are currently finalizing plans for our upcoming renovation, and will be certain to include your feedback as part of the planning. Your opinion is very important to us and I certainly hope to have the opportunity to welcome you back very soon.

At your convenience, I'd like to discuss it further with you and can be reached at the contact information below.

Sincerely,

Steven Chou
steven.chou@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ALICANTE
Level Contributor
5 reviews
5 of 5 stars Reviewed February 9, 2014

excellent hotel and very helpful staff. Courtesy car very useful for travel. Did not use the spa or fitness facility as only there two nights but both looked good. Breakfast very good and a relaxing start to the day

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank VIRGINIA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
102 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed February 9, 2014

This is a very nice place; easily the best in downtown Houston. It is a very large hotel; unusually so for a Four Seasons. As a result, it does not have the intimacy Four Seasons customers are used to, or the very high level of service. This hotel hosts a lot of conventions. The rooms are very pleasant, some with nice bay windows. The desk and desk chair are pretty good. The internet is mediocre, even at the higher speed level. Beds, linens and towels are all top quality, although I don't care for the duvet approach Four Seasons uses. But, the quality is good. Bathrooms were nicely appointed, but generally don't have a separate shower. Service generally is very good. Pleasant, if large, bar. Just got back from a large meeting at the hotel, and I have to say that the banquet food was dreadful. My experience over the years with the restaurant is similar. Expensive, not very good food. Valet parking only. But, they are very good.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jeff3545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Houston

Property: Four Seasons Hotel Houston
Address: 1300 Lamar St, Houston, TX 77010-3017
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Houston
#5 Romantic Hotel in Houston
#7 Luxury Hotel in Houston
#10 Business Hotel in Houston
#18 Family Hotel in Houston
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Houston 5*
Number of rooms: 404
Official Description (provided by the hotel):
Located in the heart of downtown and just steps away from Houston's renowned cultural attractions. ... more   less 
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Also Known As:
4 Seasons Hotel Houston
Four Seasons Houston
Houston Four Seasons

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