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“Great hotel and location”

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Four Seasons Hotel Houston
Ranked #17 of 504 Hotels in Houston
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great hotel and location”
5 of 5 bubbles Reviewed December 2, 2013

The service was great and the rooms were nice and clean. The rooms were not quite as updated as other Four Seaons Hotels I've stayed, but I would stay here again if returning to Houston. I ate at the hotel restaurant for dinner and breakfast and it was very good.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,346 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (254)
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English first
Houston, Texas
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed November 30, 2013

We stayed at the Four Seasons Residences apartments for almost 2 months while transitioning to Houston and cannot recommend it more to long term stay travelers! Having looked into, and tried out, numerous other hotels in the Houston area, this was the only place the truly met our needs.

Valet and bell service: Impeccable, efficient, friendly. A very important element to our stay as well because of the children in tow, grocery shopping that got unloaded and sent up. If course in such an extended period minor slip ups occurred, such as the occasional delay in getting the car, or at one point, a misplaced car key (wrongly labelled), but our overall experience was excellent. My 8 year daughter made really great friends with a couple of them too,who would stop and chat with her.

Room service: we spent 2 birthdays here during our stay and the staff who noticed this (flying balloons, presents being carted in etc) sent up cake and stuffed animals. A really nice, personal and kind touch. The food mostly arrived on time, and we didn't get tired if the menu.

Housekeeping: Hardworking, honest, efficient, never a let down. Kind, friendly, generous with towels and toiletries...what more can we say.

Food/ restaurants/ poolside: We used the pool a lot over the summer and while it was really crowded over the weekends, we did enjoy the poolside service very much. Great service, great drinks menu. One thing to be aware of though is the planks on the deck splinter, and my child got one in her hand, resulting in the front manager coming up with tweezers and a whole kit. Apparently, this was the second incident in 2 days.

The room was dated but this is not a new hotel. However, because of the incredible service level, we loved every bit of our long stay there.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Globaltattler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
143 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed November 30, 2013

Central - which is good for business but there isn't much going on downtown after dark and the area is partly a wasteland devoted to parking

Standard of housekeeping and maintenance is very good

Rooms are big, very clean and I was comfortable spending a whole day working there

Food is OK but nothing special - there are two bars - the lobby bar is excellent but the 3rd floor bar (with sports TV) near the cafe/restaurant could do with more of the tables available for drinkers rather than eating

Staff are efficient but overall it's a bit impersonal

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robw48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed November 29, 2013

We stayed in a connecting room with executive suite for our family visit. While the hotel was nice we felt it was more of a 4 star business hotel rather than a luxury city hotel in comparison to other luxury city hotels we have been to. Service was good and the breakfast was great. They had the hotel Escalade take us to and from dinner reservation which was nice. The area of the hotel was a little sleepy during the weekend. The biggest complaint we had was the building, rooms and bathrooms were old and in need of updating. We felt that the needed upgrades to bring the standards and amenities of the hotel up par with 5 star luxury hotels were the reason why this hotel would have a lower rating. We will be trying another hotel in our next visit to Houston.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank foundtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimstad
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 26, 2013

«I have visited Houston and the galleria area on several occasions connected to a business project. This time I decided to try out Four Seasons. I had a wonderful stay at Four Season Houston being able to combine business meetings with pleasure. The people working there are service minded, friendly and are very helpful. I would absolutely recommend this wonderful hotel for both business and pleasure. I will for sure stay there for my future trips to Houston.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kristingrimstad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 22, 2013

My extended stay in Houston was incredibly pleasant to a large degree due to the outstanding accommodations, and great staff at the Four Seasons downtown. Especially helpful were the staff and management of the apartments!

Great people, great place. Strongest recommendation!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brutus R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 19, 2013

This hotel provided everything I expected from a 5 star property. I took advantage of the 3rd night free program for the executive suite and I could not have been happier. The fitness facilities on level 4 were excellent and the staff there and on the pool deck were friendly and helpful. The only downside to this hotel is the location on a weekend, the downtown area was basically closed on the Sunday, which wasn't a big problem as I just enjoyed the hotel facilities even more.

Room Tip: Take advantage of the 3rd night free offer for the executive suite.
See more room tips
  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deano333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esutherland, Public Relations Manager at Four Seasons Hotel Houston, responded to this review, November 22, 2013
Dear Guest,
Thank you for staying with us at Four Seasons Houston! We are thrilled to hear you enjoyed our facilities and were able to relax by our resort-style pool. Your feedback really means a lot to us and we appreciate you taking the time to write such a wonderful review. We hope to welcome you back soon!
Kind regards,
Elysia Sutherland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Houston

Property: Four Seasons Hotel Houston
Address: 1300 Lamar St, Houston, TX 77010-3017
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Houston
#5 Spa Hotel in Houston
#10 Business Hotel in Houston
#10 Luxury Hotel in Houston
#18 Family Hotel in Houston
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Houston 5*
Number of rooms: 404
Official Description (provided by the hotel):
Located in the heart of downtown and just steps away from Houston's renowned cultural attractions. ... more   less 
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Also Known As:
4 Seasons Hotel Houston
Four Seasons Houston
Houston Four Seasons

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