It's easy to see this property used to be on the cutting edge of fashion, but that was many years ago. The architecture and design are still nice today. The problem with this property is that there seems to lack a management inspection program in place to ensure the top-notch "Hilton" experience is maintained. The carpet is in really bad need of replacement. As we walk from the parking garage we find ourselves wondering just how bad does the carpet have to get to warrant replacement, does it have to have holes in it? The housekeeping standards are pretty much non-existent as well. The carpet is filthy. We stayed for 4 nights and did not have our room vacuumed even once. Mold is growing on the shower curtain. Caulking is missing between the shower tiles. Large visible stains on the room carpet. A strong musty smell in the room. This hotel has consistently awarded really cheap ($50-$60) price-line bids, probably a desperate attempt to improve their occupancy rate. We have taken advantage of this rate on many occasions, but no longer. Our patience has worn thin ... just like their threadbare carpet!
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- Also Known As:
- Hilton Houston Post Oak Hotel Houston