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“Good Hotel, Clean and Quiet” 4 of 5 bubbles
Review of Hilton Houston Post Oak by the Galleria

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Hilton Houston Post Oak by the Galleria
Ranked #71 of 501 Hotels in Houston
Overland Park, Kansas
Level Contributor
690 reviews
317 hotel reviews
common_n_hotel_reviews_1bd8 329 helpful votes
“Good Hotel, Clean and Quiet”
4 of 5 bubbles Reviewed October 28, 2011

This is a good hotel in a good location. Plenty of eating options nearby. Hotel check in was smooth. Parking was $14 per day. Rooms are a little larger than normal, and decor was above average. Nothing really great or terrible.

Stayed October 2011, traveled as a couple
Helpful?
Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,159 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 28, 2011

Was greet by friendly service staff when check in... Cosy room with very comfortable bed ... Loved the free shuttle service which able to bring you to anywhere with good service staff

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TEZ79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
2 of 5 bubbles Reviewed October 19, 2011

Well I have to say I have never experienced something quite like this! Upon check to the room, the staff was cold and somewhat unapproachable, once in the room getting ready for the night the tub would not drain and a at best luke warm shower....awwww REFRESHING! and to top it off the valet damaged my car! What a stay....!

  • Stayed October 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Fun I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 5, 2011

Very close to everything. They offer a complimentary shuttle to the Galleria which was an added benfit. Rooms were nice service was great. I'll be back!

  • Stayed May 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rare_Commodity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed October 5, 2011

Filthy lobby carpet leaves a poor first impression. Agree with other reviews on skimpy towels and overpriced Wifi... nickel and diming to charge $11/day for WiFi with rooms at this price point. Bathroom floor and sinktop should be pristinely clean in a 4-star property; ours was not.

On the flip side, check-in was quick, professional and easy. Great bed, crisp high threadcount sheets & plentry of high quality pillows. On check out, front desk manager was receptive to our negative feedback, and graciously offered a generous adjustment to our bill. World class handling of our dissatisfaction, but a four-star property should delight in the first place.

Room Tip: NW facing lower floors pick up traffic noise from Post Oak.
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  • Stayed October 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GPSguyAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed September 28, 2011

I travel to Houston on business with some frequency and always stay here. The hotel is clean and it's in a great location. There are restaurants everywhere. Check out the bar across the street, RDG (Bar Annie) if you want a good Houston scene. If I had one complaint, it's the small size of the fitness room.

  • Stayed July 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DJA76NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
190 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 bubbles Reviewed September 27, 2011

I don't know why a lot of people are complaining about this hotel. It certainly is not what you would expect of a 5-star hotel and sure, it does have its flaws to be realistic. It looks like it has seen better years, yet I was still satisfied. I went up to Houston to go to the opening of a Brazilian Steakhouse (Chama Gaucha) which I HIGHLY recommend.

The lobby is beautiful, my hotel room was above average. The carpets on the floor are hideous. The room was clean, so was the restroom, and the hotel at large. I usually don't go on a vacation to stay all day in the hotel. Just to sleep and shower, so I mean if you're looking to do more than that. Look at the Four Seasons Hotel which is fantastic for getaways.

Room Tip: I stayed in the 11th floor for Hilton Honor card members. Which by the way- you can enroll for free...
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  • Stayed September 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank m v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Houston Post Oak by the Galleria

Property: Hilton Houston Post Oak by the Galleria
Address: 2001 Post Oak Blvd, Houston, TX 77056-4401
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Houston
#27 Luxury Hotel in Houston
#116 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Houston Post Oak by the Galleria 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Hilton Houston Post Oak Hotel Houston

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