We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
DoubleTree by Hilton Hotel Houston Downtown
Ranked #109 of 518 Hotels in Houston
Reviewed June 4, 2014

Hotel was in perfect location for event we attended. Room was nice as was bathroom, large closet, no mini frig, few elect plugs & ones on lamps were worn out & loose. Valet parking was fast(no self parking) but costs extra. Took the room rate that included breakfast and was very pleased with food and service.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Charles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toya B, Manager at DoubleTree by Hilton Hotel Houston Downtown, responded to this reviewResponded June 5, 2014

Thank you for sharing your recent experience with us. We are glad to hear the location was perfect for your needs. We do offer complimentary refrigerators and microwaves upon request so if you ever visit us again, please feel free to contact the front desk.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,215)
Traveler rating
Traveler type
Time of year
Language
  • More languages

789 - 795 of 1,215 reviews

Reviewed June 4, 2014

Had the pleasure of staying at this hotel on a few visits to Houston. Although the rooms are a little older, they were kept clean and neat. The staff at this hotel went above and beyond to make sure guests had a pleasurable experience. Location of the hotel being near the locations I was visiting, was a big plus for me.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tobeor82b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toya B, Manager at DoubleTree by Hilton Hotel Houston Downtown, responded to this reviewResponded June 5, 2014

Thank you for sharing your recent experience with us. We are glad to hear the staff met your expectations and we hope you keep us in mind if business travel take you back to Houston Downtown.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

My check in was quick and the individual working was very efficient and kind. I even got a warm cookie, excellent touch! I checked into my room, typical hotel room - clean. I was in a room right next to the elevator, but the noise wasn't bad. First time visiting the Houston area, so I asked the concierge for advice on eateries, dining, and surrounding bars - he gave me a list and said there's a shuttle if you want it. After him not being much help, I took a walk "to the right" was the only direction he gave me and well - I'm not sure how many blocks "to the right" I was suppose to walk, but I ended up returning to the hotel and dining at the bar. Thankfully the bartender was super nice, and made my drink exactly how I asked. I didn't eat a large portion or meal - just a side, but it was good. The others at the bar seemed to be enjoying their food & drinks as well. Upon checking out - I called valet in advance so my car would be ready, as I had an appointment to get to. I checked out, went outside... no car. After 10 minutes a valet employee asked me the color of my car and explained to me he couldn't find it. After 15 more minutes, my car finally arrived. Needless to say I was late for my appointment and frustrated.

  • Stayed: May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Korie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toya B, Manager at DoubleTree by Hilton Hotel Houston Downtown, responded to this reviewResponded June 5, 2014

Thank you for sharing your recent experience with us. We apologize that you were late for your meeting as we misplaced your vehicle. I have shared your experience with our Valet Manager. I will also share with the staff your experience with the Concierge as the engagement with him should be a level 10 service and above.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014 via mobile

Lobby and amenities seem very tired.

Rooms are ok / standard doubletree - very good beds but it is time to upgrade that lobby and bar

Very disappointing

Great location and functional for doing business downtown

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank chuck f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toya B, Manager at DoubleTree by Hilton Hotel Houston Downtown, responded to this reviewResponded June 2, 2014

Thank you for sharing your recent experience with us. We are sorry to hear that the Lobby Bar didn't meet your expectations. I have shared your experience with our Outlets Manager as well.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

We had a great stay and the cookies were SO GOOD! Unfortunately my husband got called into work so we weren't able to partake in breakfast but it was still a nice stay. We had a room that shared a door with the next which was awkward but we didn't stay the entire time either. The only really negative comment I have is there was no fridge.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank laelam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toya B, Manager at DoubleTree by Hilton Hotel Houston Downtown, responded to this reviewResponded June 2, 2014

Thank you for taking the time to share your recent experience with us. We do offer complimentary refrigerators upon request at the hotel. If travels take you back to Downtown Houston, please keep us in mind. The front desk staff can assist you with our complimentary items that we offer on property.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

I had a wonderful and excellent experience at this Hotel . the front desk was very helpful in finding different location . The room was very very clean . I also liked our view . The bar services was god but I little high . But overall i would stay again .

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toya B, Manager at DoubleTree by Hilton Hotel Houston Downtown, responded to this reviewResponded June 2, 2014

Thank you for sharing your recent experience with us. We are glad to hear the staff was friendly. I have also shared your experience with our Outlets Manager of the pricing.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

The hotel was really nice, clean and friendly staff. The valet service was excellent. Didn't take long to retrieve your vehicle. Only thing I would have liked is a microwave and small refrigerator. Also would have been nice if there was a pool. Other than that no complaints.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank cynthiat7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toya B, Manager at DoubleTree by Hilton Hotel Houston Downtown, responded to this reviewResponded June 2, 2014

Thank you for sharing your recent experience with us. If travel takes you back to Downtown Houston, please keep us in mind. We offer complimentary microwaves and refrigerators upon request. Please see the front desk for any additonal amenities needs that we have to offer complimentary on your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Houston hotels
Downtown
Hyatt Regency Houston
Hyatt Regency Houston
#31 of 518 in Houston
2,062 reviews
Downtown
The Whitehall Houston
The Whitehall Houston
#9 of 518 in Houston
532 reviews
Downtown
The Westin Houston Downtown
Show Prices
Show Prices
Show Prices
Downtown
Holiday Inn Houston Downtown
Holiday Inn Houston Downtown
#139 of 518 in Houston
118 reviews
Downtown
Club Quarters Hotel in Houston
Downtown
Hampton Inn Houston Downtown
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Houston Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Price Range: $133 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, HotelPower, Orbitz, Travelocity, Hotwire, HotelQuickly, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your DoubleTree by Hilton Hotel Houston Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Houston
Houston Doubletree

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing