This is a terrible hotel. When I arrived at the front desk, they barely acknowledged me. They were having trouble with their computer so we all stood there. Things just got worse. The hallways smelled like smoke. There are multiple entry points into the building and no cameras. The parking lot is poorly lit at night and I felt very unsafe. There is no continental breakfast. When I checked out, the clerk didn't ask me about my stay. Bad facility and poor customer service.
There was even a used band aid in the bathroom. Unsanitary!
- Official Description (provided by the hotel):
- The new state-of-the-art lobby at Courtyard by Marriott Houston Brookhollow provides flexibility and choices for our guests. We offer a new lobby with inviting spaces to work or relax in, complimentary Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard, or individual media pods. Eating space meets meeting space at The Bistro - Eat. Drink. Connect; with a variety of fresh, made-to-order breakfast, dinner, and beverage selections, including 24-Hour Starbucks coffee and specialty beverages. Recharge in our Fitness Room and tropical outdoor pool & patio. The Business Center and The Market are available 24 hours. We are conveniently located to easily reach all Houston has to offer, including The Galleria and Downtown Houston. ... more less
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- Also Known As:
- Courtyard By Marriott Houston Brookhollow Hotel Houston
- Houston Marriott
- Houston Courtyard