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MainStay Suites Texas Medical Center/Reliant Park
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Reviews (326)
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211 - 216 of 326 reviews
Reviewed October 25, 2013

We have stayed at Mainstay several times. The rooms are clean and the staff is great. The shuttle service from the hotel is reliable. Ed, the main shuttle driver, is courteous and has been helpful when we needed to find a place to eat or retail store, not to mention some interesting stories. The rest of the staff is also terrific.

  • Stayed: October 2013, traveled on business
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1  Thank Lonnie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

My first long term stay anywhere...could not have been in a better place. Clean, safe, hot breakfast, exercise room, movies available, laundry room but most importantly...
a caring staff...especially the shuttle drivers...Ed, Henderson, and Michael. Terrence at the front desk was especially cordial and helpful always. I will be back!!

Room Tip: First floor at the end away from front desk was quiet and convenient.
  • Stayed: October 2013, traveled solo
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1  Thank Gloria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

Has to be some of tr nicest people we met in Houston. Absolutely loved the staff so friended & the rooms were very nice & clean. The staff knew of great places to eat. Just an all around great stay. Highly recommend it

  • Stayed: October 2013
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1  Thank Titapat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

We are repeat customers for MainStay in Houston. The service and Staff are all very good. Clean rooms, etc, Mr. Ed is an excellent shuttle driver, very helpful in providing info and getting us to MD Anderson as needed. Most important is his kindness. He has given me top notch service for the past 5 years!!! The shuttle service to MD Anderson is very good. The service to Hobby airport is not as timely as in the past due to management changes, but doable. Be sure to call ahead regarding that ride.

Room Tip: The rates are reasonable and they provide a 'medical rate' which is quite reasonable. Any room has been very adequate and very clean
  • Stayed: September 2013, traveled on business
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Thank Barbara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

We had an excellent 5 night stay at MainStay. We were treated so well by the Hotel Staff. Our room was kept very clean with plenty of towels. We had to visit MD Anderson several days and we were happy to have our driver Mr. Ed! He was a gem with his helpful information and excellent service. He helped us navigate Houston with a few restaurants and tips about MD Anderson. We were fortunate to find this hotel during our first visit to Houston for medical reasons. Since we will be coming to Houston every six weeks we will definitely be staying at Mainstay each time!

  • Stayed: September 2013, traveled with family
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Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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