Usually don't write bad reviews...I really hesistated trying this hotel chain but with weather & traffic issues in Houston, we stayed here so we could be close to M.D. Anderson. Place was clean enough & staff was okay, nothing spectacular or worth mentioning as our interaction was limited to calling down to ask them to deal with the stomping & kids in room above us. When you pay $600 for 3 nights, you anticipate having a good nights sleep in a spacious room. SOOO not so here! We booked a 2 bedroom suite with had a small kitchen in between. Picture shows a couch, unfortunately doesn't state that its the size of a loveseat. That was it for seating other than a chair at the desk. A/C units and vent fans were very loud especially when A/C was cycling on and off. Beds were hard and "pillow Top" was a thin pad over the mattress. Walls were of poor quality and very thin. You could hear every thing in the hall, room next door and morons up above us!!! When I stay at hotels that allow my dogs, I usually must read & sign an agreement that reminds me I am responsible for any misbehaviour on their part and may be asked to leaveshould they disturb other guests. There really SHOULD BE a policy like this for children at this hotel as they were allowed to run the halls and jump up & down on the floor above us. Can't fault hotel staff for trying, but poor construction meant poor sound proofing and I will not ever take another chance on this hotel chain again. (Might should add that my 2 60 lb boxers behave far better than the little heathens allowed to stay here).
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- Also Known As:
- Mainstay Suites Texas Medical Center/Reliant Park Hotel Houston
- Houston Mainstay
- Mainstay Suites Houston